What are the responsibilities and job description for the High Rollers - Host position at Big Night Entertainment Group?
As a Host, a typical day might include the following:
- Greeting guests with a welcoming smile and providing them with fast, friendly service
- Managing reservations and waitlists, offering estimated wait times
- Assigning and escorting guests to their tables and lanes
- Setting up the dining room area and venue, moving furniture when needed
- Promoting Big Night Entertainment Group in a positive and professional manner
- Working well with others as you will be working with other hosts, servers, bartenders, support and management
- Remembering guest’s names and utilizing them when appropriate
- Building guest loyalty
- Maintaining a clean and stocked work area
- Other duties as assigned
This job might be for you if you demonstrate the following abilities and meet the following qualifications:
- At least 1 year previous hosting experience in a fast-paced bar/restaurant
- A neat and professional appearance
- Ability to communicate effectively and accurately with customers, the public and co-workers
- Ability to demonstrate teamwork with other staff members
- Must have a friendly and welcoming demeanor, as well as strong communication and interpersonal skills
Physical Demands / Work Environment / Hours
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential work functions.
- May be required to lift or move up to 25 lbs using proper lifting techniques and withstand long hours on your feet in a fast-paced, high energy environment
- Non-typical office hours will be customary including evenings, weekends, and holidays. Weekend availability is required
Big Night Entertainment Group operates some of the hottest, cutting edge restaurants and nightclubs in New England such as Guy Fieri's Foxwoods Kitchen Bar and Scorpion Bar. Fueled by driven, passionate people, Big Night is known for its consistent growth, cutting edge sophisticated design, superior cuisines and raising the bar in hospitality and service standards. Big Night is an employee focused company as recognized by our staff as the Boston Globe TOP place to work.
We are committed to creating a diverse and welcoming workplace that includes team members with various backgrounds and experiences. We believe this enables us to better meet our mission and values while serving customers throughout the community. All are encouraged to apply.
Big Night is always looking for talented, ambitious professionals to join our staff. If you have a passion for hospitality and a commitment to superior guest service, we want you to join our team today.
Big Night Entertainment Group is an Equal Employment Opportunity Employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Native Americans receive preference in accordance with Tribal Laws. All Native American applicants who wish to receive preference in hiring are required to self-report when filling out their application: http://www.mptnlaw.com/MERO/RightsNotice.pdf.