What are the responsibilities and job description for the Restaurant General Manager position at Big Mike's BBQ SmokeHouse?
Responsibilities
- Collaborate with stakeholders to align short-term priorities with long-term goals
- Hire, train, and mentor department leaders and staff to foster growth and performance
- Oversee day-to-day operations to ensure efficiency and effectiveness across all departments
- Implement strategies to optimize efficiency, increase profitability, and elevate the customer experience
- Foster a culture of accountability, innovation, and continuous improvement
General Manager – Restaurant Operations
- Lead and develop managers and team members to deliver outstanding guest experiences
- Oversee daily operations with a focus on food quality, service, cleanliness, and safety
- Drive sales, control labor and food costs, and manage overall restaurant profitability
- Hire, train, schedule, and coach team members while building a strong, accountable culture
- Ensure compliance with company policies, health regulations, and safety standards
- Lead from the floor during peak business periods and support operational execution
Qualifications
- Prior experience in general or operations management
- Adaptable, organized, and able to manage multiple priorities in a fast-paced environment
- Tech-savviness and comfort using management platforms or tools
- Understands how to read financials and use them to drive smart decisions
- Is a confident communicator who leads with empathy and clarity
What We’re Looking For
- Proven restaurant leadership experience (full-service preferred)
- Strong people-development and coaching skills
- Ability to manage financial performance and operational standards
- Hands-on leader who thrives in a fast-paced environment
- Commitment to hospitality, consistency, and team success