What are the responsibilities and job description for the Front of House Manager position at Big Kahuna Beach Grill?
Big Kahuna Beach Grill is looking for a confident, hands-on FOH Manager who enjoys leading people, creating an exceptional guest experience, and helping a team succeed. We believe great leadership is built on Aloha Accountability—treating our team and guests with respect, while holding ourselves and each other to high standards.
What You’ll Do
- Lead and support the FOH team during daily restaurant operations
- Create a welcoming, energetic Big Kahuna guest experience
- Oversee servers, hosts, and other FOH team members during assigned shifts
- Ensure proper opening, closing, and shift-change procedures are completed
- Monitor table sections, guest flow, wait times, and overall service
- Coach employees in real time with positive, constructive feedback
- Maintain high standards for guest service, cleanliness, appearance, and professionalism
- Handle guest concerns and service recovery with Aloha and confidence
- Support the team during busy periods and jump into service positions when needed
- Communicate important shift information to the GM, AGM, and management team
- Help ensure FOH employees follow company policies, procedures, and service standards
- Assist with training and developing new FOH team members
- Help monitor labor and make adjustments based on business needs
- Assist with cash handling, side work, and closing responsibilities
- Document and communicate employee or guest incidents to management
- Lead by example and help create a positive, respectful People First culture
- Be dependable, organized, calm under pressure, and willing to jump in wherever needed
What We’re Looking For
We’re looking for someone who is a natural leader, enjoys developing people, takes pride in exceptional guest service, and can confidently lead a busy FOH shift.
The right person understands that being a FOH manager means supporting the team—not just supervising it. You lead from the front, communicate clearly, hold yourself and others accountable, and know how to keep the team moving while maintaining a positive atmosphere.
At Big Kahuna, we believe in Aloha Accountability:
Aloha means we care about our people, our guests, and the way we treat one another.
Accountability means we do what we say, follow through, communicate, and take ownership of our responsibilities.
If you’re ready to lead with both, we’d love to meet you!
The Big Kahuna Standard
Lead with Aloha.
Own your shift.
Support your team.
Take care of our guests.
Be accountable.
Pay: $29.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Work Location: In person
Salary : $29