Logistics & Shipping Coordinator

Company Overview
Established in 1951, Big Joe is a customer-driven North American material handling equipment company. We distribute innovative products for in-between-handling applications, purpose-built counterbalanced lithium-ion forklifts, and market-leading autonomous solutions. Based in Madison, Wisconsin, we provide engineering expertise, customer service, aftermarket parts, and warranty support to our extensive dealer network and customers.

Our company is experiencing rapid growth and is concentrating on cutting-edge technologies such as integrated lithium-ion forklifts and autonomous mobile robots. We are proud to be Powering Progress in the material handling industry.

Job Overview
The Operations Coordinator will be responsible for working closely with the Production Manager to provide daily operational support, assisting with workflow planning, production tracking, and issue resolution. This position requires strong organizational skills, attention to detail, and the ability to effectively communicate with cross-functional teams to drive operational accuracy, timeliness, and efficiency.

Duties

Support Order & Production Schedule Coordination

• Proactively manage and maintain production schedules based on customer orders, lead times, material availability, and operational capacity.
• Proactively identify potential scheduling conflicts or delays and communicate proactively with internal teams.
• Managing non-conforming units in the service area to ensure timely turnaround
• Collaborate with Production Manager to adjust schedules and resolve issues that impact production flow.

Material Planning & PRP Management

• Run PRP reports daily/weekly to determine material needs.
• Ensure all required parts and components are on order and follow up with Purchasing on delivery timelines in a timely manner.
• Proactively monitor inventory levels and flag material shortages or discrepancies before they affect production.

Operations Support

• Assist the Production Manager with daily tasks such as floor coordination and workload planning.
• Proactively share operational updates and communication to Production Manager and VP of Operations.
• Support implementation of continuous improvement initiatives and assist with workflow optimization.
• Manage demo return check in, report finding to demo group, and used status

Shipping & Receiving Support

• Manage freight damage routing, unit and parts replacements, and communications between internal teams
• Ensure all shipments meet production and customer deadlines; assist in prioritizing high-urgency orders.
• Partner with the Operations Coordinator to maintain accurate shipping and receiving documentation, packing slips, and support inventory transactions.
• Assist with resolving shipping discrepancies or delays.

Skills

• Familiarity with warehouse operations, inventory management, and logistics coordination
• Strong knowledge of assembly processes
• Ability to work efficiently in a fast-paced manufacturing environment while maintaining safety standards

Your expertise will drive operational excellence while supporting a vibrant team dedicated to innovation in material handling solutions.

Job Type: Full-time

Pay: $23.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Professional development assistance
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Will you now, or in the future, require sponsorship to work in the US?
• Are you available to work between the hours of 7am - 5pm?
• Are you available and interested in working 5 days in the office?
• Do you have experience managing transportation and logistics?
• Are you located within 25 miles of Wisconsin Dells?

Work Location: In person

Salary : $23 - $25