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Director of Support Services

Big House Family Ministry
Burke, NC Part Time
POSTED ON 11/28/2025 CLOSED ON 12/28/2025

What are the responsibilities and job description for the Director of Support Services position at Big House Family Ministry?

The mission of BHFM is to equip the Church to care for foster and adoptive families.


POSITION SUMMARY

The part-time Director of Support Services is responsible for developing partnerships with churches and childcare agencies primarily in Burke County, NC. Candidate MUST be located in proximity to Morganton, NC. Church partners are encouraged to develop in-house foster/adoptive programs that can include Replanted support groups, Family Advocacy Ministries (FAMS), TBRI Training opportunities, and/or intercessory prayer groups. Specific duties include:


Shepherding FAMs

  • Recruit Church Advocates and support them in their efforts to set-up Care Communities and other FAM ministries at the advocate’s church using BHFM tools and resources.
  • Support Church Advocates in using the Promise Serves software platform to coordinate and manage volunteers and to document families and children served.
  • Ensure volunteers complete and document all required training courses.


Shepherding Replanted Support groups

  • Provide leadership and support to Replanted group facilitators and leadership team members.
  • Ensure all appropriate training is complete and documented.
  • Assist with implementation of a Replanted Fall Conference once established (future).


Fielding Community Requests

·      Receive, vet, and respond to community requests for assistance.

·      Connect families with churches to receive FAM-related support, or, if needs are outside of BHFM’s mission, connect families to other community services.


Other Duties

·      Support the executive director and board in fundraising tasks as appropriate.

·      Assist with special events including Creek Day and the annual Hope Encounter fundraiser.

·      Serve as a spokesperson/representative in the local community.

·      Participate in on-going training as needed.


General Qualifications

  • Dedicated to Big House Family Ministry’s vision and mission with a passion for serving foster and adoptive families.
  • Agreement with the BHFM Statement of Faith.
  • Agreement with BHFM position on Church Engagement. (Nicene Creed)
  • Clear sense of calling to this role in this organization.
  • Demonstrated record of successful past collaboration in a nonprofit ministry setting.
  • Ability to communicate across diverse audiences in various denominational settings.
  • Strong community-building skills and eagerness to contribute to the BHFM team.
  • Strong time management and organizational skills including an ability to work remotely with minimal oversight.
  • Willingness to give and receive feedback.
  • Ability to inspire and motivate volunteers. Flexibility in working toward meeting expectations while nurturing on-going participation.
  • Experience related to foster care/adoption services is desirable but not required.
  • The successful candidate must provide their own car to travel between churches and other business meetings. Travel expenses for work-related mileage will be reimbursed per BHFM policy.
  • High School Diploma with associate or bachelor’s degree and/or relevant prior experience preferred.


To apply, send an email sharing why you’d be a good fit for the position along with your resume to Executive Director Sarah Thomas at saraht@bighousefamilyministry.org. 

Hourly Wage Estimation for Director of Support Services in Burke, NC
$70.00 to $107.00
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