What are the responsibilities and job description for the Host position at Big Fish?
About Big Fish
Big Fish is a new seafood and American restaurant opening at Broadway at the Beach. Great food, relaxed room, live music, sports on every screen.
The host stand is the first thing every guest sees. We need warm, sharp, organized people who can run a busy door without losing the welcome.
The job
You're the front door. Greet every guest, manage the wait, seat the dining room, keep the flow of a busy night moving. You'll run the floor plan, work the book, and partner with managers and servers to balance sections and turn tables. On big nights — live music, games, summer weekends — the host stand is mission-critical, and we'll train you on every bit of it.
Day to day
- Greet every guest warmly — eye contact, smile, real welcome
- Manage the wait list, quote honest wait times, keep guests in the loop
- Run the floor plan, rotate sections fairly
- Take and manage reservations and big-party requests
- Answer the phone professionally and handle guest questions
- Walk guests to the table, drop menus, set up the experience
- Coordinate with servers and managers during rushes
- Keep the host stand, menus, and entry clean and organized
- Say goodbye to every guest — last impression matters too
You
- Host, retail, or customer service experience helps — we'll train the right personality
- Warm, professional, energetic at the door
- Organized — you can hold a 90-minute wait in your head without losing your cool
- Comfortable with reservation systems (OpenTable, Resy, SevenRooms — we'll train on whichever we pick)
- Clear on the phone and in person
- Open for nights, weekends, holidays
- Can stand and walk for long shifts
What's in it for you
- High-volume Broadway at the Beach spot — busy, energetic, never boring
- Hourly plus tip-share where it applies
- Opening team — help set how the front door runs
- Real training and a clear path to server for the right person
- Flexible scheduling, food on shift
- A team that takes care of guests and each other
Big Fish is an equal opportunity employer.