What are the responsibilities and job description for the Shift Lead position at Big Dan's Car Wash?
We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.
Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to exceed expectation, deliver an extraordinary customer experience, and provide an exceptionally clean car—every customer, every visit.
The Shift Lead, known internally as the Assistant Manager, plays a key role in supporting the Operating Partner and General Manager. Tasks include ensuring operations run smoothly in a clean, safe, and friendly environment while keeping up with the fast-paced demands of the site. From leading by example to assisting with day-to-day operations, the Assistant Manager helps create a positive atmosphere where both team members and customers feel valued. This is a hands-on leadership role in a fast-paced, customer-facing environment with a strong emphasis on membership sales, customer engagement, and operational excellence.
We offer you:
- Fast-paced, high-volume environment (You won’t be bored.)
- Excellent income.
- Sales commission.
- Bonus opportunities.
- Active work outside (Don’t like being inside? You’ll love our work.).
- Growth opportunity.
- Paid training.
- Tuition assistance.
- Free car washes!
We want you to:
- Serve our customers in a friendly manner with a big smile!
- Be cooperative with your team members and follow our systems.
- Like to learn new skills in areas of safety, mechanical, and customer service.
- Maintain a clean appearance according to our standards.
- Be able to lift a minimum of 25 pounds.
- Have a basic understanding of mechanical systems.
- Be able to operate electronic devices.
- Be able to hustle with a sense of urgency.
- Lead by example.
- Be a problem solver.
- Sales experience helpful.
Qualifications:
- High school diploma or equivalent (minimum).
- 3 years' experience in supervisory roles such as shift lead, team lead, or crew trainer.
- Experience in customer service, operations, or team-based roles.
- Hands-on experience selling directly to customers.