What are the responsibilities and job description for the General Manager position at Big Dan's Car Wash?
We are proud to be the fastest-growing, fully automated express car wash business in the Southeast, setting new standards for quality, speed, and customer satisfaction.
Join our team and become part of an exciting journey, working under dynamic and forward-thinking leadership that values innovation, teamwork, and personal growth. We’re seeking dedicated individuals who seek to exceed expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—every customer, every visit.
The General Manager works closely with the Operating Partner to build and maintain a strong team that delivers a top-notch car wash experience. This means making sure everything runs smoothly, efficiently, and within budget. They are also responsible for keeping the site looking great, well-maintained, and operating at its best. Most importantly, the General Manager helps create a positive culture by leading with the company’s values and making sure the team stays focused on delivering great service every day. This includes spending time at the pay station greeting customers and actively selling memberships to single-wash customers.
We offer you:
- Fast-paced, high-volume environment (You won’t be bored.)
- Active work outside (Don’t like being inside? You’ll love our work.)
- Growth opportunity (We promote from within, Big Dan's is rapidly expanding with the opportunity of Management positions at current or future locations)
- Paid training.
- Salary plus bonus.
We want you to:
- Serve our customers in a friendly manner with a big smile!
- Be cooperative with your team members and follow our systems.
- Like to learn new skills in areas of safety, mechanical, and customer service.
- Maintain a clean appearance according to our standards.
- Assist the Operating Partner with all aspects of running a wash.
- Lead and mentor by example.
- Be a problem solver.
- Live within 30 minutes of the site.
Qualifications:
- High school diploma or equivalent (minimum).
- Experience in supervisory roles such as shift lead, team lead, or crew trainer.
- Experience in customer service, operations, or team-based roles.
- Past sales experience.