What are the responsibilities and job description for the Restaurant Managers position at BIG DADDY RESTAURANT LLC - TROY?
Looking for restaurant managers skilled in both the front of house and heart of house operations to help company grow. Must a "go-getter" and live of culture of treating people with courtesy, honesty and respect. Catering experience a plus. Great benefits and opportunity for growth. Must have at least 1 to 4 years of experience depending on position.
• The AM consistently provides a quality product and guest service experience that delivers total customer satisfaction. He or she models and creates an environment in which the customer is always right; ensures a positive guest service experience.
• The AM must understand completely all policies, procedures, standards, specifications, guidelines and training programs along with executing the top 4 priorities.
• The AM responds positively and quickly to customer concerns. He or she corrects potential problems before they affect guests.
• The AM hires high quality people who demonstrate and ensure consistent customer satisfaction.
• Ensures all employees are trained, motivated and empowered to deliver total guest satisfaction.
• Evaluates each employee's ability to maintain high levels of guest satisfaction.
• Maintains restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness
• Utilizes labor effectively to meet budgets while ensuring high quality of QSC.
• The AM must be able to reach, bend, stoop, and frequently lift up to 50 pounds and must have the stamina to work 50 to 60 hours per week.
• Work in a standing position for long periods of time up to 5 hours or more.
Salary : $39,000 - $50,000