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Program Enrollment Specialist

Big Brothers Big Sisters of Southern Arizona
Tucson, AZ Full Time
POSTED ON 12/6/2023 CLOSED ON 1/9/2024

What are the responsibilities and job description for the Program Enrollment Specialist position at Big Brothers Big Sisters of Southern Arizona?

JOB SUMMARY

Job Title: Program Enrollment Specialist

Report to: Program Director

Wage: $18 - $19 per hour starting wage DOE

Schedule: 40 hours a week, Non-exempt

ABOUT Big Brothers Big Sisters of Southern Arizona

Our programs match caring, adult mentors with children in Southern Arizona, creating a positive impact in their lives and helping to guide them to a better future.

Big Brothers Big Sisters has been the nation's preeminent youth-service organization for nearly a century and, locally, we have matched children with carefully screened, quality mentors since 1963. Big Brothers Big Sisters of Southern Arizona offers a supportive and enthusiastic work environment, while making a difference in the lives of children and youth.

JOB RESPONSIBILITIES

The Program Enrollment Specialist plays a pivotal role at Big Brothers Big Sisters of Southern Arizona! They will support the volunteer, child and family enrollment process which includes volunteer and child/parent interviews, references, assessments, child safety education, and assessing for individual training needs.

The Program Enrollment Specialist will collaborate with the team to ensure that volunteers and children are appropriately enrolled and matched, with a focus on longer, stronger relationships, while executing a high degree of independent judgment when utilizing BBBS Standards and Practices. The Program Enrollment Specialist will work with the Match Support Team to offer and facilitate trainings and events to support all volunteers, children, and families.

The successful candidate will demonstrate enthusiasm and interest in the Big Brothers Big Sisters program and helping matches build relationships. They will be a self-starter, organized, and able to complete a job through many phases to the end on a timely basis. They will have experience working with a diverse population, be comfortable facilitating one on one interviews with adults and will have excellent verbal and written communication skills.

This position requires some evening and weekend work.

JOB QUALIFICATIONS

  • Education Level: Bachelor’s degree from an accredited university, preferably in education, social services, or a related field.
  • Years of Related Work Experience: A minimum of 2 years’ experience in social services, and/or youth development.
  • Experience in customer service, verbal and written communication and Microsoft Office.
  • Key Qualities: strong interpersonal skills, organized, positive attitude, and stellar communication.
  • Other: The candidate selected for this position must successfully pass a background check and be able to work some evenings and weekend hours as needed.
  • Bilingual- English/Spanish, preferred

BENEFITS:

Big Brothers Big Sisters of Southern Arizona offers a generous medical plan with full employer paid coverage to the employee, Paid Time Off, 11 paid holidays, and a 401K match.

Email resume and cover letter to apply.

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: No less than 40 per week

Benefits:

  • 401(k) matching
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan

Education:

  • Bachelor's (Required)

Experience:

  • social service or youth development/education: 2 years (Required)

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $18 - $19

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