What are the responsibilities and job description for the Group Mentoring Manager position at Big Brothers Big Sisters of Eastern Missouri?
2026 Employee Job Description
Position Title: Group Mentoring Manager
POSITION PURPOSE: The primary goal of this position is to ensure children, youth, and young adults served in our ABCToday Schools program enjoy the full benefits of our Roadmap - Theory of Change Framework.
Outcomes/Goals
Position Title: Group Mentoring Manager
POSITION PURPOSE: The primary goal of this position is to ensure children, youth, and young adults served in our ABCToday Schools program enjoy the full benefits of our Roadmap - Theory of Change Framework.
Outcomes/Goals
- Organize Group Mentoring Program:
- Enroll students and families into Group Mentoring program with a goal of twenty active youth
- Ensure weekly check-ins occur between assigned mentors and mentees
- Lead and organize group mentoring meetings, experiences, and activities in partnership with mentors
- Work with community champions and school district to plan activities and experiences for youth following the BBBSEMO Theory of Change.
- Document challenges and successes for youth in Matchforce at least once monthly for each mentee, including utilization of the Achievement Tracker developed in partnership with each mentee
- Develop and implement plans for parent engagement, including monthly check-ins with parents and home visits, when parents have not been reached by documented attempts. (at least three (3) phone calls, text messages, formal letters).
- Partner with School:
- Collaborate with school principal and representatives to identify and recruit youth and families into the program
- Work primarily from the school (a minimum of four (4) days per week during school year) and be accessible to students and families, including scheduled weekend hours
- Communicate and coordinate with school staff to provide resources to students and families
- Participate in the ABCToday Network (if applicable)
- Coordinate paid and volunteer mentors:
- Recruit and enroll community-based volunteers into group mentoring program
- Collaborate with paid mentors and ensure they have appropriate supports and training
- Provide regular updates to mentors and communicate all upcoming activities, experiences, and group meetings so that mentors can fully participate.
- Support the development of the ABCToday Group Mentoring structure by:
- Collaborate with other departments within agency to support group mentoring i.e., enrollment, recruitment, and marketing/communications
- Develop documentation and processes for supporting group mentoring and individual students
- Create semester and yearly plans for the group outlining goals and activities planned
- Participate in the development of new outcome reports, specifically focused on the identified cohort
- Other Duties as assigned.
- Organizing- Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources efficiently and effectively; arranges information and files in a useful manner. Knowledgeable about all aspects of an organization; knows how to get things done both through informal and formal channels and the informal network.
- Interpersonal Savvy – Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; listens; builds constructive and effective relationships; uses diplomacy and tact; truly values people; can diffuse even high-tension situations comfortably.
- Results/Outcome Orientation-- Motivated by results; can be counted on to meet and exceed goals successfully; bottom-line oriented; pushes self for results; sets clear objectives and measures, monitors process and progress.
- Client Focus (youth, parents, and volunteers)- Build community, holding space for clients; makes extra efforts to meet client needs, surfaces underlying client concerns and interests and builds buy-in to make essential changes; creates and maintains a team spirit that is “client first” and meets their needs vs. checks compliance boxes; utilizes feedback from client surveys to inform planning and drive improvements; aligns systems and processes to ensure responsiveness and to anticipate client needs.