What are the responsibilities and job description for the Program Operations and Volunteer / Child Recruiter – Ft. Walton area position at Big Brothers Big Sisters and Careers?
Program Operator & Recruiter
Location: Ft. Walton Beach, Florida
Organization: Big Brothers Big Sisters of Northwest Florida
Position Overview
Big Brothers Big Sisters of Northwest Florida is seeking a driven, self-motivated professional to serve as the Program Operator & Recruiter for the Ft. Walton Beach area.
This position is responsible for growing and managing the BBBS presence in the Ft. Walton community. The ideal candidate is confident working independently, comfortable speaking in front of groups, and motivated to build relationships that lead to sustainable program growth.
This role requires someone who thrives working alone in an office setting, takes initiative without needing daily direction, and understands how to build momentum in a developing market.
Primary ResponsibilitiesProgram Operations
- Conduct volunteer interviews and child interviews
- Make and manage quality matches
- Facilitate match meetings
- Ensure compliance with program standards and documentation
- Maintain accurate records in agency database systems
Recruitment & Community Engagement
- Lead volunteer recruitment efforts
- Lead child recruitment efforts
- Represent BBBS at community events, tabling events, and recruitment fairs
- Attend Chamber of Commerce meetings and other networking opportunities
- Serve as the face of BBBS in the Ft. Walton area
Growth & Development
- Develop strategies to expand program reach in the Ft. Walton community
- Build relationships with schools, businesses, faith communities, and civic groups
- Increase volunteer inquiries and child enrollments
- Maintain consistent communication with the Pensacola main office
Work Schedule
This is a 40-hour per week position.
However, this is not a traditional 8:00–4:00 or 9:00–5:00 role. Some evenings are required to accommodate match meetings, volunteer interviews, recruitment events, and community engagement activities.
Work hours are flexed within the same work week to maintain a 40-hour schedule.
On average, one weekend per month is required for match activities, recruitment events, or tabling. Weekend hours are also flexed within the work week.
This role requires flexibility and a willingness to adjust the schedule based on program and community needs.
Qualifications
- Ability to work independently in an office environment
- Self-starter with strong initiative and minimal need for supervision
- Comfortable speaking in front of groups and representing the organization publicly
- Strong organizational and time management skills
- Excellent computer skills
- Microsoft Office (Excel, Word, Outlook)
- Comfort learning and navigating specialized database systems
- Willingness to utilize AI tools in daily workflow
- Ability to travel to Pensacola for initial training and periodic meetings
- Reliable transportation
Training & Travel
- Initial training will take place in Pensacola
- Mileage reimbursement begins after the first 90 days of employment
Benefits
- Three (3) weeks of vacation during the first two years
- Four (4) weeks of vacation after two years
- Paid holidays
- Paid sick leave
- Health insurance available
- 401(k) retirement plan available
Ideal Candidate Profile
We are looking for someone who:
- Is energized by building something and growing a community presence
- Can confidently operate as a one-person office
- Takes ownership of outcomes
- Is comfortable balancing recruitment, interviews, matching, and relationship management
- Understands that growth requires visibility, initiative, and consistency
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
Salary : $18 - $19