Program Assistant BEdA (Bilingual Spanish/English)

Big Bend Community College (BBCC), a rural college serving vibrant, culturally rich communities in the Columbia Basin of Central Washington invites applications for a non-permanent full-time (40 hours per week) Program Assistant in the college's fast-paced Basic Education for Adults (BEdA) Department. Under general supervision, this position will provide case management duties for BEdA, Open Doors, HEP and WES students, develop educational plans and monitor student progress through high school graduation and transition into college, employment, or military duty. Will work across departments and with outside agencies to ensure wrap-around service delivery, barrier removal and connections to local resources. While managing the front desk, this position provides students, potential students, BBCC employees and the public with general BEdA information, while maintaining a high degree of confidentiality, organization, and customer service skills.

This position reports to the Adult Basic Education (BEdA) Director and works collaboratively with others in a team environment to help students meet educational goals. Ability to work across departments and with a student focused approach is vital to student and departmental success. Flexibility and adaptability is vital as responsibilities, duties and tasks change across the year to meet program and grant requirements. This position typically works M-F during normal business hours, but occasionally requires evening, travel, and out of area work responsibilities. Interactions and services are handled face-to-face, via email, phone, and virtual sessions.

BBCC’s organizational strength is captured in our small but mighty spirit. A small college taking on BIG things to enact BIG change to lift our students and employees. We are dedicated to extending postsecondary access to all our service district members and providing an environment for all to grow personally and professionally, steered by our mission and vision.

Vision: To become our communities’ first choice to dream, learn, and succeed.

Mission

Serve as a Bridge

Stand as a Leader

Support for Success

Our guiding principles are a call to action, establishing a standard for how we interact with each other, present BBCC in the community, serve students AND act upon areas of inequity.

Guiding Principles

Honor our Role as a Hispanic-Serving Institution

Advocate for Equity, Inclusion, & Diversity

Embrace our Workplace Norms

Innovate Proactively

Model Integrity

Educate All

If you share these values, we encourage you to come be a part of the movement happening at Big Bend Community College.

Job Duties

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by January 15, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.ESSENTIAL JOB DUTIES:

• Act as front desk point-of-contact for BEdA program. Will respond to students, employees, partner agencies, and public to provide general program information.
• Perform office duties including answering phones, filing, maintaining student records, operate office machines and Microsoft Office Suite proficiency.
• Manage a caseload of BEdA students including, reporting participation and progress in specialized student management systems.
• Maintain regular contact with students in-person, through phone calls, classroom visits or technology supported options (CANVAS, Starfish, virtual meetings, email, and/or social media).
• Implement wholistic approach to address academic and personal barriers to meeting educational goals with referrals to on/off campus resources and services.
• Maintain student files with quarterly schedules, current transcripts, and updated programs plans. Monitor and support students' progress toward certificates or degrees.
• Provide orientations to new students accepted into the BEdA program to explain program details, supports, and expectations
• Assist students to determine educational goals and establish plan based upon prior learning, transcripts, or competency.
• Refer prospective BEdA to College students to appropriate WES and TRiO staff, pathway advisors and outreach team to complete college onboarding process.
• Collaborate with public agencies and private organizations serving potential students to ensure training options, funding resource and student retention.
• Represent BBCC BEdA department in-person at outreach and recruitment related events.
  
  

Other Work Activities

• Maintains professional growth and development through seminars, workshops and professional affiliations to keep abreast of latest trends in field of expertise.
• Ensures no injuries to self or others by following safe work practices and policies. This includes, but is not limited to: security and safety, understanding of SDS, equipment, infection control, fire, disaster, safe lifting and body mechanics.
• Ensures compliance with college policies and procedures and state and federal regulations.
• Conduct self in a professional manner and ensures the interaction with team members and other support groups is conducted in a courteous and efficient manner conducive to the college’s values.
• Perform related duties and responsibilities as may be required.
  
  

Duties Of The Position Require Experience And Knowledge In

• Utilize problem-solving abilities, especially in cases requiring quick action and resolution.
• Successfully handle multiple tasks and deal positively with frequent interruptions
• Maintain a high level of confidentiality and adhere to FERPA regulations
• Candidates must be flexible and adaptable to changing priorities.
• Use of electronic databases and various technology tools to complete daily tasks.
• Microsoft Office Suite.
  
  

Duties Of The Position Require The Ability To

• The ability to positively work with diverse populations and recognize variations of culture.
• Maintain regular and consistent attendance with ability to occasionally work outside standard work schedule.
• Travel as required for outreach, enrollment, or professional development.
• Build relationships with students, colleagues, and employers.
• Work as a member of a team to increase student success and degree completion.
• Utilize leadership experience and ability to take initiative.
• Communicate effectively verbally and in writing in both English and Spanish, including the ability to engage in one-on-one and in public forum.
  
  

Required Work Schedule And Physical Requirements

This full time position requires a typical M-F work schedule of 40 hours per week with occasional evening and weekend tasks.

Applicants must be able to lift 20# on a regular basis and perform the majority of duties in a sedintary, indoor, work environment. Occasional outdoor tasks and travel could take employee out of the office setting. Receiving mail or supplies could exceed 20# lifting limit.

Ability to speak and communicate with individuals in-person, via phone or technology supported medium (email, social media, virtual appointments or meetings)

Frequent interruptions, changes of tasks or daily activities and flexibility skills are vital for personal success in this position.

Work with a great team in a student-focused environment with professional development opportunities.

Minimum Qualifications

At the time of application, all candidates must posses the following:

• High School diploma or equivalent and two (2) years of work experience in an administrative and clerical support position with experience providing services to and working with the public OR working with disadvantaged youth aged 16-21.
• Must have the ability to read, write, translate, and converse with fluency in both Spanish and English. Bilingual jobs include a 5% salary increase for dual language responsibilities.
• Experience working effectively with individuals from diverse academic, socioeconomic, cultural, ability, and ethnic backgrounds.
  
  

Desirable Qualifications

• Associates Degree or higher from a regionally accredited institution.
• Experience working with adults to develop educational goals, apply for and receive benefits.
• Computer skills.
• Experience dispersing funds to clients or students.
• Work experience at a Community and Technical College in student services and/or Workforce education.
  
  

In addition to the minimum and desirable qualifications listed above, we desire candidates who have a demonstrated commitment to serving Latinx and other underrepresented student populations in higher education.

This position is open until filled. Priority consideration will be given to applicants whose complete application has been received by January 15, 2026. Big Bend Community College reserves the right to offer this position to a qualified candidate at any time, so a prompt response is encouraged.

To qualify for consideration, applicants must meet required qualifications and submit a complete application packet, which includes the following:

• BBCC Online application.
• Cover letter, addressing why you are interested in this position and how your qualifications make you the ideal candidate.*
• Comprehensive resume or CV.*
• Response(s) to the questions found in the Supplemental Questions Tab above.* Supplemental questions are designed to address the Additional Desirable qualifications list in the job posting.
• Unofficial transcripts documenting undergraduate and graduate course work and degrees. Official transcripts required upon employment.*
  
  

NOTE: You must complete the online application in full and respond to the required supplemental questions. Failure to provide this information or responses of "See Resume" may eliminate you from consideration for this position. The college reserves the right to remove documents, submitted but not requested, by BBCC as part of the application process. These documents include, but are not limited to statements of teaching philosophy, diversity statement, letters of recommendation, student evaluations, performance evaluations, etc.

BBCC reserves the right to not fill this position, reject all applicants, reopen the position, or make a direct appointment. Applications received during this recruitment may be used to fill future vacancies at the College's discretion.

This posting does not reflect the entire job description and may be changed and/or modified, at any time, without notice.

If you have difficulty logging into your account, attaching documents, submitting your application, etc., please contact NEOGOV Customer Service at 1-855-524-5627.

Conditions Of Employment

Pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant’s current or past employers. By law, post-secondary education institutions cannot hire an applicant who does not complete the questions.

Prior to employment, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform the position.

An offer of employment will not carry with it any responsibility or obligation on the part of Big Bend Community College to sponsor an H-1B visa. In compliance with the Immigration Reform and Control Act of 1986, proof of authorization to work in the United States will be required at the time of hire.

Official transcripts must be provided to the college upon hire.

Reasonable Accommodation

Big Bend provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the American with Disabilities Act and Section 504 of the Federal Rehabilitation Act of 1973.

Please direct all inquiries regarding compliance with access, equal opportunity, and/or grievances to the Vice President of Human Resources & Labor/Equal Opportunity Officer/Title IX Coordinator/Section 504 Coordinator, BBCC 7662 Chanute Street NE, Moses Lake, WA 98837; 509-793-2026 or via email at hroffice@bigbend.edu.

Drug And Alcohol-free Campus

In compliance with state and federal regulations, BBCC is committed to a safe and drug and alcohol-free campus. Employees are expected to comply with BBCC’s policy prohibiting illegal drug use or activity, including notifications of criminal drug convictions and the use of prescription drugs or over-the-counter medications that are likely to affect job safety. The complete policy and procedure are available to view on the policies pageof the BBCC website. Printed copies of the policy and procedure are available by contacting the Human Resources Office at 509-793-2008.

Bbcc Annual Security Report

BBCC strives to be a safe and secure campus for our students, employees, and community. Detailed information regarding campus security, crime statistics for the most recent-three year period, and other information is available on the Campus Safety and Security pageof the BBCC website. If you have questions or would like a printed copy of the materials please contact Campus Safety and Security at 509-793-2286.