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Medical Case Manager

Big Bend Cares
Tallahassee, FL Full Time
POSTED ON 11/18/2025 CLOSED ON 1/12/2026

What are the responsibilities and job description for the Medical Case Manager position at Big Bend Cares?

GENERAL FUNCTION: The Case Manager provides social work and client advocacy services to clients of Big Bend Cares. This position is responsible to the Director of Client Services.  

JOB REQUIREMENTS: 

  • Assists HIV positive clients with improving their health by providing client-centered activities, including: 
  • Comprehensive assessment of service needs
  • Development of a comprehensive, individualized care plan
  • Providing timely and coordinated linkage and access to core medical and support services. 
  • Monitors client progress and re-evaluates care plan
  • Follows DOH’s HIV/AIDS case management standard and guidelines including those outlining required eligibility redeterminations, use of CAREWare, and casefile documentation.
  • Maintains a thorough knowledge and understanding of the Clients’ Rights and Responsibilities as well as all client procedures.
  • Advocates on each client’s behalf in accessing needed services.
  • Recommends changes in case management policies and procedures.
  • Completes pre-intakes as required.
  • Maintains and reports caseload data as requested.
  • Maintains assigned client files.
  • Completes billing documentation.
  • Other duties as assigned. 

 

QUALIFICATIONS:   

  • Case managers must have at least one of the following staff qualifications:
  • A bachelor’s degree in psychology, social work, or human services, 
  • A bachelor’s degree in any field of study with at least six months of case management experience, 
  • Applicable experience, which may be substituted on a year-for-year basis for the required education, or 
  • A registered nursing license in Florida.
  • Knowledge of HIV disease, government programs, and medical social work procedures is preferred.
  • Must submit to and pass a level 2 background screening.
  • Must have reliable transportation.

Monday-Friday 8:00am - 5:00 pm
40 hours

Salary : $18

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