What are the responsibilities and job description for the Host/Busser position at Big Bad Breakfast?
Benefits:
- Employee discounts
- Flexible schedule
- Free uniforms
- Opportunity for advancement
- Training & development
About Us:
BBB was founded in 2008 by James Beard award winning chef John Currence with a mission to elevate the most important meal of the day. At BBB, we dedicate ourselves everyday to putting out the finest from-scratch breakfast you can get anywhere with service that makes you feel right at home. We are open 7 days a week to serve lunch, brunch, cocktails, and offer full service catering.
Position Summary:
The Host/Busser is the first and last point of contact for our guests, responsible for creating a welcoming atmosphere and ensuring a clean, comfortable dining environment. This dual role combines greeting and seating guests with supporting the service team through table resets, cleaning, and maintaining the flow of the restaurant.
Key Responsibilities:
Hosting Duties:
Hosting Duties:
- Warmly greet guests and manage the waitlist with professionalism and friendliness.
- Accurately quote wait times and communicate seating availability.
- Escort guests to tables and provide menus.
- Assist in answering phones, taking reservations, and handling to-go orders when needed.
Bussing Duties:
- Clear, sanitize, and reset tables quickly and efficiently.
- Assist servers with delivering food, refilling drinks, and pre-bussing when necessary.
- Maintain cleanliness and organization of the dining area, host stand, and restrooms.
- Support overall team operations to keep service running smoothly.
Key Qualifications
- Friendly, outgoing personality with strong customer service skills.
- Ability to work in a fast-paced environment with a positive attitude.
- Strong teamwork and communication skills.
- Attention to detail and commitment to cleanliness and safety standards.
- Reliable and punctual; must be available to work mornings, weekends, and holidays.
- Previous restaurant or hospitality experience is a plus, but not required - willing to train the right candidate.