Kitchen Manager

Exceptional eats and delicious drinks are at the heart of the Big Al’s experience! We’re looking for an F&B Manager to help oversee our culinary program, including new menu development, proper recipe execution, and management of all F&B purchases and partner relationships. If overseeing great food puts you in a good mood, you could be our next F&B Manager!

WHAT YOU WILL DO: The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering excellent guest experience. The F&B Manager will forecast, plan, and manage all F&B orders, staff, and inventory. His/her goal is to maximize sales and revenue, guest satisfaction, and employee engagement.

• Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.

• Monitors food preparation methods, portion sizes, garnishing and presentation of food ensuring that food is prepared to Big Al’s specifications and expectations. Manage expo and corresponding duties.

• Schedule and receive food and beverage deliveries, check delivery contents and verify product quality and quantity.

• Manage beer program including seasonal beers; participate in testing and development of new drinks recipes.

• Launch new menus and maintain and manage the new menu program.

• Monitors department Inventory & Budgets.

• Assign duties to Culinary Management for full Event details, food ordering, staffing, event set-up, and execution.

• Manage third-party food delivery platforms and to-go ordering.

• Investigate and resolve guest complaints regarding food quality, service, or accommodations.

• Must have full knowledge of the process for serving alcohol within the premises to state codes.

• Lead F&B team by attracting, recruiting, training, and appraising talented personnel.

• Provide two-way communication and provide an ownership environment with an emphasis on motivation, culture, and leadership.

• Provide superior guest service and satisfaction by being visible and readily accessible to our guests and employees.

• Ensure all staff are properly trained and execute their responsibilities to company standards.

• Schedule staff hours and assign duties.

• Completes reviews, proficiency checks, manage staff with time and attendance along with work ethics. Conduct coaching’s and separations with the coordination of HR and General Manager when necessary.

• Comply with all health and safety regulations. Participate in the Safety Committee.

• Conducts alcohol and age restriction control in accordance with company policies & state/local codes.

• Interact with guests by table touches & help Guest Service Managers with disputes & feedback.

• Performs all shift duties as required by General Manager.

• Additional duties and responsibilities to be performed when directed by the F&B Director.

• Follows Company guidelines for managing confidential information, guest satisfaction and supervising F&B associates.

• Ensures satisfactory maintenance, appearance, and condition of assigned facilities to comply with security, safety, and environmental codes and ordinances.

• Enforces compliance with all local, state, federal regulations and company policy.

• Opening & closing duties including checking all doors and setting the alarm or disengaging the alarm upon entering.

WHAT YOU NEED TO DO THE JOB:

• Exceptional knowledge in Culinary software; Toast, Brunswick, Embed, and Paycom are preferred.

• Advanced skills in MS office programs, especially MS Excel.

• Demonstrated first-class level of guest service and de-escalation skills.

• Awareness and ambassador of safety and cultivating an inclusive team culture.

• Demonstrated exceptional personnel management skills and ability to effectively collaborate with others.

• Proactive leadership skills with exceptional initiative and problem-solving abilities.

• Inventory and budget management experience.

• Knowledge of alcohol licensing and serving laws. Alcohol certification.

• Current Food Handlers Certification and/or SERV Safe or HACCP Certification or equivalent

Salary : $29 - $36