What are the responsibilities and job description for the Logistics/Customer Service Team Leader position at Bidding Kings?
Job Overview:
We are seeking a reliable and customer-focused individual to join our team. As a Pickup team leader, you will be responsible for safely and efficiently delivering products to our customers in person at the store. This is a great opportunity for someone who enjoys providing excellent service, can work autonomously and as a team and help assign tasks to team as needed.
Responsibilities:
- Load and unload products to the customers vehicle in a timely and efficient manner
- Provide exceptional customer service by greeting customers, being a spokesperson for the business
- Maintain accurate records of items picked and delivered
-Be able to work autonomously and with integrity while performing duties
-Able to pull invoices from a computer system and track deliveries on a basic spreadsheet
- Stock and organize products in the customers vehicles and in the warehouse
-Maintain a clean and organized warehouse environment, including task like zoning, sweeping, mopping and other daily cleaning and organization tasks.
-Heavy lifting is involved.
-Must be able to bend, stoop and lift heavy items frequently throughout shift. Items vary in weight and size. Individual and Team lifts are required in this job. Lifting 25-50lbs on a regular basis. Pickup hours are 10-4 Monday-Friday and 9-1 on Saturday.
Experience:
- Familiarity with entry level computer spreadsheets and systems
- Experience in Customer Service
- Strong organizational skills to ensure accurate record keeping and correct items are pulled for the right customer
- Ability to stock and organize products in the customers vehicles and in the warehouse
-Ability to bend, stoop and lift heavy items frequently throughout shift. Items vary in weight and size. Individual and Team lifts are required in this job. Lifting 25-50lbs on a regular basis.
If you are a motivated individual with excellent customer service skills, we encourage you to apply for this position. Join our team as a Logistic's Associate and contribute to our commitment of providing exceptional service to our customers. This is a small business, all associates wear many hats and expect our team to perform their expected duties as asked with minimal supervision. Pickup is closed on Sunday's, so no Sunday schedule for this position.
Note: This job description is intended to provide an overview of the responsibilities and requirements of the position. It is not all-inclusive and may be subject to change based on business needs.
Qualifications
- Strong background in logistics or backroom management
- Proficiency in inventory management and control
- Knowledge of process improvement techniques
- Ability to analyze data and make informed decisions
- E-commerce knowledge and experience in materials handling helpful
Job Types: Full-time, Part-time
Pay: $14.00 per hour
Benefits:
- Employee discount
Work Location: In person
Salary : $14