Applications Engineer II - BICO

Description

Welcome! You made it to the job description page!

At BICO, we look for people who will show up as their whole self because we value diversity. So be sure to check whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the BICO family, then check out the job description below!

CORE VALUES

BICO Drilling Tools, Inc., designs and manufactures standard and customized equipment including Down Hole Motors, Thru-Tubing Motors, PBL Bypass Subs and Jetting Tools, Non-Mag Collars, Drilling Jars, Shock Absorbers, and Even Wall® Power Sections. BICO is a subsidiary of the Schoeller-Bleckmann Oilfield Equipment group of companies. 

COMPANY CULTURE IS AT OUR CORE

 We strive to be a reliable and responsive long-term partner for our customers

 We are dedicated to integrity and honesty and act accordingly

 We are committed to continuous improvement

 We strive to be a diverse company attractive for our employees and offer them challenging opportunities in a performance-oriented organization

 We promote an environment of transparency, trust and empowerment

 We encourage and reward innovative behavior

 We are dedicated to operate in a safe and environmentally responsible manner

 We are committed to long-term growth and sustainable energy

BENEFITS WE PROVIDE

 Great medical, dental, and vision

 401K program

 A generous Employee Referral Program

 A multitude of benefits and incentives to stay healthy and fit

 Plenty of paid time off for life, vacations, staycations, and rest

 Flexible schedules

 Company-sponsored events

 Employee recognition program

WHAT YOU’LL BE DOING

The Application Engineer II will work closely with sales and operations to provide superior customer support and drive for product development through a relentless focus on providing the best value-added solutions for niche applications and outstanding service quality through engineering solutions that increase value to every well drilled by our customers through a sustainable and continuous manner. 

Requirements

ESSENTIAL FUNCTION

Provide technical justification of the product development process for new design according to product development process standards

Take lead and support in all quality incidents in relation to your assigned area according to the IMS standards. 

Providing feedback on trends for product reliability and quality improvement

Monitor customer issues, feedback, deadlines, and deliverables to ensure customer issues are handled effectively and quickly, adapting, improving, and communicating internal processes 

Responsible for creating technical evaluations and product recommendations that help maximize the sales and profitability of assigned area 

Develop case histories and outstanding run reports for internal and external use 

Deliver technology presentations and training sessions with internal team members or customers when necessary 

Customer visits, client offices, field site support, intercompany travel as required throughout the assigned area 

EXPERIENCE REQUIRED

 Bachelor of Science Degree in Engineering from an ABET-accredited program

 3 to 5 years of relevant oilfield experience required

 Be a team player with ability to work independently and demonstrate good problem-solving and analytical skills

 Advanced level of computer literacy with Microsoft Office Suite and Excel is required

 Ability to successfully manage multiple tasks and timelines in a fast-paced environment

 Ability to liaise professionally with team members and system users

 Ability to perform assigned tasks with minimal supervision

 Strong verbal and written communication skills

 Advanced working knowledge of mechanical design & analysis software applicable to downhole tools (AutoCAD, ANSYS, SolidWorks, PDM)

 Non-standard work hours, 24/7 contact / availability expectations for rig/operational support

PHYSICAL REQUIREMENTS

 Ability to lift and carry heavy equipment and components, up to 25 pounds 

 Operate basic office equipment, such as a keyboard, mouse, copier/printer/scanner

 Sit and/or stand for long periods of time, up to 8-10 hours a day 

 Walk/travel to production areas while wearing appropriate Personal Protection Equipment (PPE), at minimum includes safety glasses, steel toe
shoes/boots and a hardhat

QHSE REQUIREMENTS

Our success in reaching our QHSE objectives is achieved through:

•  Each of us being responsible for, and committed to, the health and safety of ourselves, of our teams, and of all those who support our operation. We are committed and accountable for reducing hazards and risks in our workplace
•  Acting in accordance with regulatory requirements in the countries where we operate, supported by internal and external audits while working toward compliance in ISO 9001, ISO 14001, and ISO 45001 International standards
•  Integrating QHSE processes into the design and engineering of our assets and services
•  All BICO employees shall comply with all applicable EHS legal and other requirements

SAFETY RESPONSIBILITIES

All employees have a responsibility to do everything they can to prevent injury to themselves, their fellow employees and others that may be affected by their actions or omissions at work. Employees are expected to become familiar and follow Company’s safety policies and procedures and immediately report any incidents that may lead to injury or environmentally unsound conditions that could lead to an incident. Employees should ensure they use any equipment in accordance with the training and instruction received, inform their Team Leader or Manager of any serious or imminent danger, and ensure good housekeeping is maintained within their workspace.  

SAFETY SENSITIVE:

The Applications Engineer II, is a safety-sensitive role. This position involves direct or indirect responsibility for the safety of others, it requires strict adherence to Company’s safety policies and procedures including the Drug and Alcohol policy. Employees are required to immediately report any incidents or factors that may lead to injury, the inability to perform their job safely.

Employee Signature:_____________________________________________ Date: __________________ 

Manager’s Signature:_____________________________________________ Date:__________________ 

This job description is intended to provide guidelines for job expectations and the employee's ability to perform the job described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Supervisors may assign additional functions and requirements as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign additional tasks for the employee to perform as the Company may deem appropriate. 

BICO Drilling Tools, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, gender, national origin, marital status, age, veteran’s status, disability, sexual orientation, or any other characteristic protected by law