What are the responsibilities and job description for the Project Management Office (PMO) Manager position at Bickham Services Unlimited, LLC?
Salary: Position OverviewTitle: Project Management Office (PMO) ManagerLocation: Columbus, OH (100% remote, onsite at least 1 week/month)Start / End Date: Wed, Nov 12, 2025 Wed, Nov 11, 2026Position Type: Temp-to-PermPurpose:Lead the PMO team to deliver complex software development projects on time and on budget. Integrates project management, DevOps practices, and healthcare domain expertise to ensure operational excellence.Key ResponsibilitiesTeam Leadership & ManagementManage a project management team of 10 members, fostering collaboration, mentorship, and continuous improvement.Provide periodic performance feedback and guidance to align with organizational goals.Project OversightCoordinate status reporting for internal and external stakeholders.Identify, mitigate, and manage project risks and issues.Integrate efforts with leadership, project managers, and system managers.Process & GovernanceDevelop, maintain, and enforce system implementation processes.Enforce change management and governance policies for both organization and clients.Collaborate with software development, QA, and IT teams to align priorities and improve delivery.Client EngagementManage client relationships, ensuring communication clarity and compliance with requirements.Required Skills & CompetenciesProficiency with laptops, MS Office, and project scheduling tools (e.g., MS Project).Excellent verbal and written communication; ability to train and mentor team members.Strong compliance orientation; ability to analyze data and processes.Skilled in both waterfall and agile project management methodologies.Required Experience & QualificationsEducation: Bachelors in Computer Science, IT, Business Administration, or related field.Certifications: PMP required; PMI knowledge; familiarity with PMBOK best practices.Project Management Experience: 9 years overall, with minimum 36 years in a PMO or similar leadership role.Healthcare/Industry Experience: 7 years in healthcare delivery, health insurance, managed care, or pharmacy benefit management.Additional Skills: Knowledge of client relations, IT industry, accounting, risk management, change management, effort tracking.Citizenship: US Citizen or Green Card holder.Location DetailsRemote: 100% work-from-home