What are the responsibilities and job description for the Project Management Office (PMO) Manager position at Bickham Services Unlimited, LLC?
Position Overview
- Title: Project Management Office (PMO) Manager
- Location: Columbus, OH (100% remote, onsite at least 1 week/month)
- Start / End Date: Wed, Nov 12, 2025 – Wed, Nov 11, 2026
- Position Type: Temp-to-Perm
Purpose:
Lead the PMO team to deliver complex software development projects on time and on budget. Integrates project management, DevOps practices, and healthcare domain expertise to ensure operational excellence.
Key Responsibilities
- Team Leadership & Management
- Manage a project management team of 10 members, fostering collaboration, mentorship, and continuous improvement.
- Provide periodic performance feedback and guidance to align with organizational goals.
- Project Oversight
- Coordinate status reporting for internal and external stakeholders.
- Identify, mitigate, and manage project risks and issues.
- Integrate efforts with leadership, project managers, and system managers.
- Process & Governance
- Develop, maintain, and enforce system implementation processes.
- Enforce change management and governance policies for both organization and clients.
- Collaborate with software development, QA, and IT teams to align priorities and improve delivery.
- Client Engagement
- Manage client relationships, ensuring communication clarity and compliance with requirements.
Required Skills & Competencies
- Proficiency with laptops, MS Office, and project scheduling tools (e.g., MS Project).
- Excellent verbal and written communication; ability to train and mentor team members.
- Strong compliance orientation; ability to analyze data and processes.
- Skilled in both waterfall and agile project management methodologies.
Required Experience & Qualifications
- Education: Bachelor’s in Computer Science, IT, Business Administration, or related field.
- Certifications: PMP required; PMI knowledge; familiarity with PMBOK best practices.
- Project Management Experience: 9 years overall, with minimum 3–6 years in a PMO or similar leadership role.
- Healthcare/Industry Experience: 7 years in healthcare delivery, health insurance, managed care, or pharmacy benefit management.
- Additional Skills: Knowledge of client relations, IT industry, accounting, risk management, change management, effort tracking.
- Citizenship: US Citizen or Green Card holder.
Location Details
- Remote: 100% work-from-home