What are the responsibilities and job description for the Business Systems Analyst II position at Bickham Services Unlimited, LLC?
Title: Business Systems Analyst II
Location: TX - Irving, 75039
Start Date - End Date: 11/24/2025 - 02/14/2026
Job Description
Description:
The Business Systems Analyst II is responsible for leading/guiding project meetings with
the core leadership team in gathering comprehensive business requirements and
translating them into automated solutions, to include workflow technical design and implementation. This entails advising and assisting customers in the operation and
administration of the collection system applications as well as working with the facility host support team. Collaborating with customers to enhance their work methodologies and tools and maintaining a customer-centric technical knowledge and focus when contributing to the analysis, design, development, testing, documentation and implementation activities. The Business Systems Analyst II is responsible for delivering high-quality, cost-effective solutions to all levels of users. Will serve as the technical liaison for the team for implementing workflow solutions and project monitoring, to include ongoing workflow maintenance. Responsible for supporting the business goals and objectives as they relate to the team.
What You Will Do:
- Clarify system, workflow, and process needs with operations to understand the
- Assist customers with understanding of system functionality and process flows and
- Analyze customer workflow and/or processes flows and assist customers with
- Update customer strategies.
- Improve processes related to account flow and reconciling accounts with
- Translate customer requests into program specifications appropriate to assigned
- Understand and appreciate customers’ clinical and business functions.
- This includes, but not limited to new customer file testing and implementation
- Document business requirements and technical details, utilizing a variety of tools
- Consult with management or senior team members as needed to gain knowledge
- Support day-to-day operation in assigned process area by responding to requests
improve business processes and support future business needs.
- Identify issues and concerns and communicate them to management or senior
- Develop options and recommendations.
- Author, or provide review of, system request on behalf of the business units and
business units and IS organization.
- Learn new technologies and systems to advance knowledge of operation and
understanding.
- Develop detailed technical design for workflow automation, and implement system
- Lead and facilitate meetings with project team, including end users, management,
- Utilize operational and system knowledge to provide recommendations for
boundaries, set priorities, plan and manage multiple projects.
- Develop detailed project schedules for all assigned projects, mapping dates and
- Monitor progress and resolve approved deviations from plan.
You Will Be Successful If:
- Knowledge of Six Sigma, TQM or other project and process management systems.
- Ability to work in a fast-paced, team environment.
- Ability to produce written material to sufficiently communicate at all levels of the
- Proven ability to analyze complex business issues and identify, design and
- Superior diagnostic skills spanning organizational, group and individual needs.
- Ability to keep confidential information as such.
- Strong organizational skills and ability to manage multiple competing projects and
- Independent, logical thinker with proven ability to perform detailed data analysis
- Intermediary troubleshooting abilities, with ability to problem solve complex
- Ability to understand operational business processes, and apply technical/system
- Ability to develop and/or present training to operational business users.
- Ability to work independently or in a team environment, respectful of all positions at
- Provide effective customer service by being courteous, polite and friendly at all
- Acknowledge customers timely in order to determine their need and help the
- Participate in departmental programs that promote and deliver exceptional
What You Will Bring:
- Associate Degree
- 3 yrs experience with EMR and 3rd party applications healthcare
Softbank etc.
- Experience with healthcare provider (hospitals, clinics), not insurance.
- Experience producing project documentation like project charters, status reports,