What are the responsibilities and job description for the Museum Guide/Box Office Attendant position at Biblical Times Dinner Theater?
The Museums at Biblical Times is seeking a personable, out-going, and dedicated individual to fill our current open position. Our Museum Guides/Box Office Attendants will be primarily responsible for welcoming Guests, and helping guide them through our three-part museum. Our Museum Guides will work with our Box Office team when tours are not running throughout the day. We are seeking a candidate that is available to work every Thursday and Saturday, from 9:30 am to 6:00 pm.
Primary Duties:
- Greet/Welcome Guests as they enter.
- Monitor all museum activity, answering questions if needed.
- Load/Unload Guests onto rotating viewing platform.
- Operate Audio, Video, and Lighting elements for presentation.
- Provide accurate information and excellent customer service to guests inquiring about shows in person or by phone.
- Sell and process ticket orders in person and via telephone.
- Effectively operate a ticketing system, phone system, cash register, and credit card equipment.
- Responsible for cash handling procedure compliance.
- Communicate effectively with all levels of management.
Skills / Knowledge:
- Fun, personable, and out-going. Able to interact well with Guests.
- Must be able to work in a fast-paced environment and adapt to changing circumstances.
- Must be kind/courteous to Guests.
- Able to maintain dependable work attendance and flexibility with assigned work schedules.
- Able to work independently, without direct supervision.
- Previous work with Audio or Lighting is preferred, but not necessary.
- Self-motivated with the ability to focus on the daily details of the job responsibilities.
- As a professional; follows through on commitments, accepts responsibility for own actions, approaches others in a tactful manner and reacts well under pressure.
- Maintain knowledge of our products and relay any issues or concerns to Leadership.
- Gather all guest information with skill and accuracy.
- Ability to work accurately with attention to detail in a high volume sales environment.
Job Types: Part-time, Seasonal
Pay: $14.00 per hour
Expected hours: 16 per week
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Morning shift
Work Location: In person
Salary : $14