What are the responsibilities and job description for the UCC/ER Clerk position at Bibb County Hospital & Nursing Home?
About the Role:
The UCC/ER Clerk plays a crucial role in ensuring the smooth operation of the Urgent Care Center and Emergency Room at Bibb Medical Center. This position is responsible for managing patient intake, processing medical records, and coordinating communication between medical staff and patients. The clerk will ensure that all necessary documentation is completed accurately and efficiently, contributing to the overall quality of patient care. By maintaining organized records and facilitating timely patient flow, the UCC/ER Clerk helps to enhance the patient experience and support healthcare providers in delivering effective treatment. Ultimately, this role is vital in creating a welcoming and efficient environment for patients seeking urgent medical attention.
Minimum Qualifications:
- High school diploma or equivalent.
- Previous experience in a healthcare setting, preferably in a clerical or administrative role.
Responsibilities:
- Greet patients upon arrival and assist with the check-in process, ensuring all necessary information is collected.
- Verify insurance and collect copays.
- Maintain and update patient records in the electronic health record (EHR) system, ensuring accuracy and confidentiality.
- Coordinate communication between patients, medical staff, and other departments to facilitate timely care.
- Process insurance information and handle billing inquiries, ensuring compliance with healthcare regulations.
- Assist in managing the flow of patients in the UCC/ER, ensuring that all areas are adequately staffed and equipped.
Skills:
The required skills for this position include strong organizational abilities, which are essential for managing patient records and ensuring that all documentation is accurate and up-to-date. Excellent communication skills are vital, as the UCC/ER Clerk will interact with patients and medical staff regularly, requiring clarity and professionalism. Attention to detail is crucial when processing insurance information and maintaining confidentiality in patient records. Preferred skills, such as familiarity with medical billing, will enhance the clerk's ability to assist with financial inquiries and streamline the billing process. Overall, a combination of these skills will enable the UCC/ER Clerk to contribute effectively to the healthcare team and improve patient satisfaction.
Benefits:
- Health insurance
- Dental Insurance
- Vision insurance
- PTO and sick time
- 403B retirement plan
- Life insurance
- Aflac policy options
Work Schedule:
- Full-time position
- 5pm - 11pm
- 7 days on and 7 days
