Transit Security Specialist

Benefits

• Join a company committed to making a positive impact in the community
• Receive a competitive salary
• Enjoy comprehensive medical, prescription, dental, and vision coverage starting on your first day
• Earn 4 weeks of paid time off (PTO) each year
• Take advantage of 10 paid holidays annually — plus a floating holiday to celebrate your birthday
• Contribute to our company-sponsored 401(k) retirement plan
• Access supplemental benefits through Unum, including off-the-job accident, critical illness, whole life, and hospital indemnity insurance
• Participate in our wellness program, which includes free health screenings
• Use our Employee Assistance Program (EAP) for confidential support and resources
• Bi-State Development is an eligible employer for the Public Service Loan Forgiveness (PSLF) program
• Get exclusive gym discounts at Club Fitness, The Edge Fitness Clubs, and OneLife Fitness at Ballpark Village
• Work out anytime at one of our nine onsite gyms, available 24/7
• Enjoy free MetroLink and MetroBus access
• Save with discounted cell phone plans

Let us support your well-being and professional growth while making a difference!

Job Summary

The Transit Security Specialist is responsible for collaborating with Metro Transit management, supervisory personnel, local law enforcement, and contract security partners to promote the safety and security of Metro Transit customers and staff. This position performs proactive patrols and assignments across designated transit operating areas, with a focus on customer engagement, enforcement of rules of conduct, adherence to administrative policies and procedures, and addressing transit code violations.

Job Responsibilities

• Ensures compliance with Metro Transit policies, rules, regulations, and applicable law.
• Remains current on regulatory and policy changes affecting job responsibilities; applies enforcement measures fairly and consistently.
• Represents Metro Transit with a strong commitment to customer service, problem-solving, and brand integrity.
• Maintains a visible presence throughout Metro Transit’s service areas, prioritizing safety and security through proactive foot and vehicle patrols.
• Responds to incidents requiring transit security intervention, emergency response, or customer assistance.
• Investigates incidents and accidents involving customer or employee safety; regularly shares relevant information with law enforcement and contracted security teams.
• Conducts fare enforcement activities and engages with riders to encourage compliance.
• Participates in ongoing training related to transit safety, security, and operational protocols.
• Intervenes in dangerous or disruptive activities occurring within the transit system and coordinates with law enforcement.
• Oversees and manages security deployment logistics within assigned operational zones.

Knowledge, Skills, and Abilities

• Strong communication skills to effectively support organizational goals through clear and consistent actions, as well as verbal and written communication.
• Ability to interact effectively with individuals and groups at all organizational levels and from diverse cultural backgrounds, while maintaining collaborative and productive relationships with internal and external partners.
• Demonstrated commitment to customer service excellence, with a strong service-oriented mindset in all interactions.
• Highly detail-oriented with strong observational skills to identify and assess potential safety and security concerns.
• High standards of integrity and ethical conduct, demonstrating moral fitness in all aspects of the role.
• Dependable and reliable, with a consistent record of punctuality and accountability.
• Ability to respond effectively under pressure, including emergency and high-stress situations.
• Strong problem-solving skills, with the ability to anticipate, identify, and resolve issues proactively.
• Sound judgment and decision-making abilities, especially in dynamic or challenging circumstances.
• Professional demeanor and appearance, maintaining appropriate conduct and presentation at all times.
• Ability to successfully complete pre-employment screening, including a background check and psychological evaluation.
• Strong interpersonal and behavioral skills, demonstrating assertiveness, a positive attitude, and emotional resilience.

Compensation:

55,310.00 - 64,530.00 (Annually)

Employment Type:

Full Time

Location:

Central

Education:

High School or Equivalent, 2 Year / Associate Degree Preferred.
Criminal justice or related area of study

Experience:

2 Years
Minimum of 2 years of enforcement activities, security, or military experience; code enforcement experience preferred.

Equal Employment Opportunity (EEO)

Compensation Disclosure