What are the responsibilities and job description for the Computer Help Desk Operator position at Bi-Mart?
USD $18.25 - USD $23.90 /Hr.
About Bi-Mart Corporation
We've been a part of the Northwest for over 70 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.
We're part of the neighborhood, and we've served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities.
Why work for Bi-Mart?
The Information Systems team is responsible for the operation and security of the store and corporate networks, including the hardware, software, communication and human resources that comprise them. The IS team is also responsible for network and data security, and compliance with all applicable laws, regulations and security standards.
About The Position
This position provides helpdesk support to store point of sale systems and to corporate PC users. Also operates computers on the local area network to process daily production jobs.
Job Responsibilities
Personal Time Off (depending on length of service and hours compensated 2 - 4 weeks annually)
On-Demand Payment Option
Employee Stock Ownership Plan
Employee Purchase Discount
7 Paid Holidays Annually
Paid Bereavement & Jury Duty Leave
401(k) Plan
Employee Assistance Program
Pay
Bi-weekly
Schedule
This is a Full-time position.
We are an equal opportunity employer and value diversity at Bi-Mart. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
About Bi-Mart Corporation
We've been a part of the Northwest for over 70 years. Bi-Mart stores are convenient, easy to shop at, and offer real values every day on name brand products. Whether it's the everyday shopping list, a home improvement project, automotive maintenance, or outfitting for the great outdoors, you'll find it and more at your local Bi-Mart.
We're part of the neighborhood, and we've served generations of Northwest families with honest values that your family can count on. We also have a long history of giving back to the communities we serve by supporting charitable organizations and worthy causes. Our goal has always been to create more value for our members in our stores and in their communities.
Why work for Bi-Mart?
- Employee-owned
- Growing company
- Great work-life balance
- Community involvement
- Great work environment
- We love our customers!
The Information Systems team is responsible for the operation and security of the store and corporate networks, including the hardware, software, communication and human resources that comprise them. The IS team is also responsible for network and data security, and compliance with all applicable laws, regulations and security standards.
About The Position
This position provides helpdesk support to store point of sale systems and to corporate PC users. Also operates computers on the local area network to process daily production jobs.
Job Responsibilities
- Provide excellent customer service
- Monitor job processing
- Run job processing
- Provide phone support to users (corporate/stores)
- Troubleshoot computer problems
- Communicate effectively over the telephone and through email
- Other duties as assigned.
- You enjoy meeting and working with good people
- You enjoy being a part of a team working towards a common goal
- You share community-based ideals
- You are interested in pursuing internal growth within the company
- Demonstrated professional behavior.
- Strong initiative.
- Self-motivated and requires little supervision.
- Ability to set priorities, plan, and organize.
- A proven record of accomplishing results and handling details
- Can learn new knowledge and skills quickly.
- Good problem-solving and decision-making skills.
- Strong mechanical aptitude.
- Physical dexterity, including lifting and climbing.
- Excellent attendance record.
- High school diploma or equivalent from an accredited institution; some college preferred.
Personal Time Off (depending on length of service and hours compensated 2 - 4 weeks annually)
On-Demand Payment Option
Employee Stock Ownership Plan
Employee Purchase Discount
7 Paid Holidays Annually
Paid Bereavement & Jury Duty Leave
401(k) Plan
Employee Assistance Program
Pay
Bi-weekly
Schedule
This is a Full-time position.
We are an equal opportunity employer and value diversity at Bi-Mart. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary : $24