Practice Manager

Summary Job Description: BHMG 4002 Kresge Practice Manager I The following is a summary of the major functions of this individual's job. The Practice Manager is a blend of both supervisory and administrative skills. He or she may perform other duties, both major and minor, which are not mentioned below, and specific functions may change from time to time at the direction of the Director. Responsible for the daily operations and supervision of the practice, including objective measures in a “balanced scorecard” approach. Schedules physician and staff personnel Acts as on-site Compliance Officer by ensuring the practice is compliant with all regulations including HIPAA, OSHA, Employment Law and reviews and responds appropriately to any compliances issues from patients or staff. Reviews and acts upon all leave requests from physicians, staff Conduct periodic inspections of all practices to find needed repairs, grounds work or building and equipment maintenance. Make recommendations regarding equipment and supplies needed to maintain efficient operations; order supplies and equipment as needed. Promote development of quality improvement activities. Prepare and submit an annual budget for facility. Work with Marketing and Public Relations as needed to enhance public image of the clinic. Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Establishes and maintains an efficient and responsive patient flow system. Oversees and approves office supply inventory, ensures that mail is opened and processed, and offices are opened and closed according to procedures. Interacts with personnel outside BCHS/BMA in insurance companies, managed care organizations, employers and government agencies when applicable. Promote educational growth opportunities for all employees Establishes and maintains positive working relationships with patients, visitors, physicians and coworkers Serves as role model by displaying, maintaining and encouraging behavior which promotes good guest relations to patients, visitors, physicians and co-workers. Serves as the facility’s representative to the business community and public at large Processes invoices received from vendors Plan new programs to be developed within the office. Researches and isolates opportunities, develops plans for Director review and approval to market new or existing services the facilities may offer. Minimum Education, Training and Experience Required: BA or BS preferred, but Associate’s degree and/or experience will be considered One to three years of managerial experience Healthcare experience preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer. Founded in 1924 in Louisville, Kentucky, Baptist Health is a full-spectrum health system dedicated to improving the health of the communities it serves. The Baptist Health family consists of 10 hospitals, employed and independent physicians, and more than 470 points of care, including outpatient facilities, physician practices and services, urgent care clinics, outpatient diagnostic and surgery centers, home care, fitness centers, and occupational medicine and physical therapy clinics. Baptist Health’s eight owned hospitals include more than 2,300 licensed beds in Corbin, Elizabethtown, La Grange, Lexington, Louisville, Paducah, Richmond and New Albany, Indiana. Baptist Health also operates two joint venture hospitals: the 410-bed Baptist Health Deaconess Madisonville in Madisonville, Kentucky with Deaconess Health System based in Evansville, Indiana, and the Baptist Health Rehabilitation Hospital, a 40-bed inpatient rehabilitation facility with Encompass Health, based in Birmingham, Alabama. Baptist Health employs more than 24,000 people in Kentucky and surrounding states. Baptist Health is the first health system in the U.S. to have all of its hospitals recognized by the American Nursing Credentialing Center with either a Magnet® or Pathway to Excellence® designation for nursing excellence. Baptist Health’s employed provider network, Baptist Health Medical Group, has more than 1,820 employed providers offering care in 78 specialties, including approximately 862 physicians and 958 advanced practice clinicians. Baptist Health’s physician network also includes more than 2,000 independent physicians. EEO Statement: Baptist Health is an Equal Employment Opportunity employer, and seeks to employ individuals without regard to race, color, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, religious or political beliefs, protected veteran status, employment status or any other protected class identified in any federal, state, or local law. Baptist Health specifically encourages minority, female, disabled, veteran and other candidates from diverse backgrounds to apply and strengthen our team. Please note that Baptist Health is a drug-free workplace and employment with Baptist Health is subject to post offer, pre-employment drug testing. NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD). For voice to TDD, call 800.648.6057. For TDD to voice, call 800.648.6056.