What are the responsibilities and job description for the Salon Coordinator position at BHD SALON?
We are looking for an outgoing, high-energy Salon Experience coordinator to be the person who makes sure every guest experience is a memorable one as well as the person in charge of making sure our salon atmosphere and team performs at the 5 star level we’re known for. You'll host every guest, manage reservations, and keep the salon and team running smoothly all day.
*This is not a sit-behind-a-desk job. You'll be on your feet and in motion for your entire shift.
Responsibilities
- Greeting guests, offering drinks and small plates, checking in often making sure they're comfortable and have everything they could need throughout their visit
- Ability to handle difficult conversations with teammates/guests
- Answer phones/texts and handle requests, problems and reservations
- Guest follow up after visits
- Education/sales of retail products and treatments to our guests
- Salon guest tours
- Balance/close cash drawer & generate reports
- Salon cleanliness/appearance
- Guest outreach to bring in new business
- Responsible for consistent inventory counts and reports
- Create/manage salon social media
- Manage our Google page/reputation
- Hold yourself and our team accountable to our salon non-negotiables
- Oversee our team’s on time reputation
- Complete various administrative office duties as needed such as creating reports,flyers and spreadsheets
Requirements
- Available for ALL scheduled hours listed below
- Strong multi-tasking skills
- Not shy and comfortable talking to new people
- Able to stand for a full 7-hour shift
- Able to lift up to 30 pounds
- Self motivated/driven
- Outgoing, confident, and energetic
- Comfortable on the phone and computer, and able to learn new software efficiently
- Reliable, organized, and detail-oriented
- Front desk, hotel, or hospitality experience preferred but not required
- Able to handle difficult conversations
Schedule (30-35 hours per week)
- Tuesday: 9:30 a.m.–4:30 p.m.
- Wednesday: 1:30–8:30 p.m.
- Thursday: 1:30–8:30 p.m.
- Friday: 8:30 a.m.–3:30 p.m.
- Saturday: 8:30 a.m.–3:30 p.m.
*These hours are not negotiable. If you can't work every Friday and Saturday, or you can't work nights, please don't apply.
Pay: $16-$18 per hour, depending on experience with ample opportunity for promotion
To Apply: Apply through Indeed and send resume applications with no resume will not be considered
Pay: $16.00 - $20.00 per hour
Benefits:
- Employee discount
- Paid time off
Work Location: In person
Salary : $16 - $20