What are the responsibilities and job description for the Client Benefits Specialist position at BHcare?
Are you detail-oriented and passionate about helping others access the care they need? Are you an experienced healthcare professional with a strong understanding of insurance authorizations, benefit verification, and payer coordination processes? BHcare is seeking a Client Benefits Specialist to join our team and oversee client financial operations across our network of clinics.
Who We Are
BHcare is a Certified Community Behavioral Health Clinic providing comprehensive services for individuals and families facing mental health, substance use, and domestic violence challenges. We believe that every client deserves seamless access to quality care — and our Benefits Specialists play a key role in making that happen.
What You’ll Do
As a Client Benefits Specialist, you’ll help connect clients to vital services by:
Qualifications
Who We Are
BHcare is a Certified Community Behavioral Health Clinic providing comprehensive services for individuals and families facing mental health, substance use, and domestic violence challenges. We believe that every client deserves seamless access to quality care — and our Benefits Specialists play a key role in making that happen.
What You’ll Do
As a Client Benefits Specialist, you’ll help connect clients to vital services by:
- Verifying insurance coverage, benefits eligibility, and financial information
- Preparing and maintaining service authorizations for multiple payer sources
- Supporting clinicians with authorization paperwork and updates in the electronic health record (EHR)
- Monitoring authorizations and claims to ensure continuity of care and timely payments
- Communicating with clients about financial responsibilities and coordinating payment arrangements
- Collaborating with administrative staff to maintain smooth clinic operations
- Building strong relationships with payer sources to streamline approvals and resolve issues
- Be part of a mission-driven organization improving access to care for vulnerable populations
- Work in a collaborative, supportive environment with opportunities for growth
- Gain valuable experience in healthcare administration, insurance verification, and revenue cycle management
- Receive training, supervision, and professional development opportunities
Qualifications
- High School Diploma or GED
- Minimum of two years professional experience.
- Knowledge of managed care organizations, specifically benefit limits and treatment authorizations a plus.
- Knowledge of third-party medical billing.
- Superior written and verbal communication skills.
- Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).
