What are the responsibilities and job description for the Administrative Support Staff position at BHcare Inc.?
Keep Our Office Running Like Clockwork!
Are you someone who thrives in a fast-paced environment, enjoys staying organized, and takes pride in providing excellent service? BHcare is looking for an Administrative Support professional to be a welcoming presence at our busy behavioral health clinics while ensuring day-to-day operations run smoothly and professionally.
This position is 37.5 hours per week and the schedule is Monday- Thursday from 10am-6pm and Friday 9am-5pm
In this team-based role, you’ll greet clients, coordinate appointments, manage records, and support clinical staff—all while helping to maintain a respectful, professional, and compassionate environment.
What You’ll Do:
• Welcome clients and visitors while managing check-in and appointment scheduling
• Keep records accurate and organized in both paper and electronic systems
• Support clinical and medical staff with scheduling and communication
• Collect and process insurance info, co-pays, and documentation
• Help ensure the front desk and waiting areas run smoothly and respectfully
Why Join BHcare:
• Be part of a mission-driven organization making a real impact in the community
• Work with a supportive, collaborative team that values respect and compassion
• Enjoy opportunities for professional growth and development
• Access comprehensive benefits, including health, dental, and retirement plans
• Know your work helps improve lives every day
What You Bring:
• A high school diploma (or equivalent)
• 2 years of administrative experience
• Strong computer and communication skills
• A passion for helping people and making a difference every day
If you’re organized, reliable, and ready to be the heartbeat of our front office, we’d love to meet you!
Qualifications:
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent
- Two years related experience and/or training; or equivalent combination of education and experience preferred
- Knowledge of various office equipment, computer skills, typing, organization, ability to manage multiple telephone lines.
- Must be proficient in Microsoft 365. Must be able to navigate through electronic health records system (EHR).