Service Manager

Pay Range $20-$23 Hourly

Position Summary: 

The Service Technician I is responsible for assisting with oversight of the physical assets and ensuring customer satisfaction. This position will assist in diagnosing problems and making general repairs and assists with apartment make-readies.  This position also assists with preventive maintenance and construction or rehabilitation projects for the property. Exhibits strong commitment to the service needs of the internal and external customer.  Represents the company in a professional and courteous manner.

Essential Job Functions:

• Uses industry-specific technology to ensure all repairs and replacements are completed timely to restore units to move-in ready condition within company standards.
• Completes maintenance requests, replacements, and upkeep within company standards including exterior grounds and common areas of the property, troubleshooting HVAC and assisting with make readies.
• Assists with the identification and correction of hazardous community conditions and liabilities and reports hazards to Community Manager and Service Manager.
• Assist in ensuring that established preventive maintenance programs are followed and documented per BH program guidelines.
• Responsible for the maintenance and security of all property-issued tools.
• Post notices to vacate and other community communication, if applicable.
• Shares on-call responsibilities, including inclement weather conditions, with the maintenance team.  Responds to resident requests per company standards.
• Other duties as assigned.
• Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.

Qualifications:

• Six months to one-year general maintenance and safety experience.
• Basic computer skills/knowledge required to perform job functions.
• Regularly performs manual, task-oriented work under direct supervision.
• High School or GED (General Education Diploma) is a plus.
• Working knowledge of HVAC
• Required to provide own (industry specific) hand tools.

Physical Requirements/Environment: The physical requirements described here represent those that an employee must meet to perform the essential functions of this job successfully.

• Lifting up to 50 pounds.
• Full range of motion with upper and lower body. Continual movement including, but not limited to:  standing, walking, bending, stooping, crawling, and climbing stairs.
• Ability to work with both hands for frequent grasping and manipulation.
• Push or pull items and reaching overhead.
• Operation of a motor vehicle onsite, if applicable.
• Exposure to all weather conditions.

We’re here to do big things – and we’re going for it.
We’re on a mission to create spaces where people live and thrive. We don’t stop at good enough because we believe boundaries are meant to be pushed. It’s hard work and we’re here for it. Turning impossible into already done.

OUR VISION
Shaping a smarter way to live, invest, manage, and grow.
It’s about improving people’s lives and livelihood, which is why we’re never satisfied with the status quo. We strive, so you can thrive.

OUR VALUES
Weaving the fabric of our culture.