POSITION SUMMARY

Butler, Fairman, and Seufert is looking for a Front Desk Representative to undertake all receptionist and clerical duties at the desk of our Lafayette office. The ideal candidate will have a friendly and easy-going personality while also being very perceptive and disciplined. A customer-oriented approach is essential. The goal is to make guests and visitors feel comfortable and valued over the phone or while in our office.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Answer, screen, and forwarding all incoming calls or answer any questions.
• Welcome guests and notifies company personnel of arrival.
• Assist with setting up lists and files for new projects.
• Receive mail, packages, etc. and distribute them.
• Prepare outgoing mail and packages.
• Format and edit letters as requested.
• Create file labels and mailing labels.
• Order lunches for meetings as needed.
• Assist associates and owners with tasks as needed.
• Other clerical duties as assigned.
• Coordinate with IT for meeting needs including conference calling, video, and web.
• Maintain office supplies and order when necessary, through various vendors.
• Assist project managers, contractors, and plan rooms with project bid documents and plan holder records.
• Assist with legal advertisements and proof of publications.
• Finalize letters, research addresses, and proofreading.
• Assist with parcel data records research.

EDUCATION, EXPERIENCE, and OTHER REQUIREMENTS

• High school diploma or equivalent, post-secondary training is a plus.
• Proven experience as front desk representative, one to two years minimum related experience required.
• Punctual with strong attendance history.
• Familiarity with office machines (e.g., fax, printer, etc.).
• Excellent knowledge of MS Office (especially Excel and Word).
• Good organizational, time management and multitasking skills with ability to prioritize.
• Problem-solving skills and detail oriented.
• Strong communication and customer service orientation.
• Excellent Typing skills.

WORK ENVIRONMENT

• While performing the duties of this position, the employee is typically indoors and usually sitting for long periods of time. Reasonable accommodations can be made for temporary needs due to illness or injury. Core hours are Monday-Friday 8:00am-5:00pm.

Butler, Fairman and Seufert provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.  In addition to federal law requirements, Butler, Fairman and Seufert complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall and transfer.