Receptionist

About Us

BQC Kitchen & Bath is a high-end kitchen and bath showroom focused on delivering exceptional products and a first-class client experience. Our showroom serves homeowners, contractors, and designers throughout Western New York. We take pride in maintaining a professional, welcoming environment and are looking for someone who can grow with us long-term.

Position Overview

We are seeking a reliable, professional, and highly organized Showroom Receptionist & Client Experience Coordinator to manage the daily front-end operations of our showroom. This person will serve as the first point of contact for all clients and will be responsible for opening and closing the showroom each day.

This is a position of trust and ownership, and the right candidate will play a key role in maintaining the professionalism, organization, and daily success of our showroom.

This role also offers clear growth potential into a Design Consultant or Marketing Coordinator position.

Responsibilities

Showroom Operations

• Open the showroom each morning and prepare the space for the day
• Close and secure the showroom at the end of each day
• Maintain daily cleanliness and professional presentation of the showroom
• Ensure displays, desks, and client areas remain organized and presentable

Client Communication & Scheduling

• Answer all incoming phone calls professionally and promptly
• Greet clients and guests and provide a welcoming, high-end experience
• Schedule and manage client appointments
• Communicate with clients regarding appointments, follow-ups, and general inquiries

Marketing & Social Media

• Create and schedule social media posts
• Assist with planning and organizing future marketing content
• Support showroom promotions and marketing initiatives

Administrative Support

• Assist with general administrative and operational tasks
• Help maintain organization of showroom systems and schedules

Career Growth Opportunities

• Learn products, systems, and showroom operations
• Opportunity to grow into:
• Design Consultant role
• Marketing Coordinator role
• Client Project Coordinator

Qualifications

Required

• Professional appearance and demeanor
• Strong communication and customer service skills
• Highly organized and detail-oriented
• Reliable, punctual, and dependable
• Comfortable working independently and taking ownership of daily responsibilities

Preferred

• Reception, administrative, or customer service experience
• Interest in interior design, marketing, or construction
• Social media experience (Instagram, Facebook, etc.)
• Experience in a showroom, office, or retail environment

Schedule

• Monday – Friday: 9:00 AM – 5:00 PM
• Saturday: 10:00 AM – 2:00 PM
• Full-Time Position

What We Offer

• Professional, high-end work environment
• Long-term career growth opportunities
• Hands-on experience in design and marketing
• Competitive pay based on experience
• Opportunity to grow into higher-level roles within the company

Ideal Candidate

We are looking for someone who is dependable, professional, and takes pride in their work. This position is ideal for someone who wants to build a long-term career and grow within a fast-growing company.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• Employee discount
• Paid time off
• Referral program

Work Location: In person

Salary : $18 - $20