What are the responsibilities and job description for the Front Desk Receptionist position at Beyond Beauty Dermatology & Medspa?
About Us:
Welcome to Beyond Beauty Dermatology & Medspa! Nestled in the heart of Brooklyn, our practice shines as a beacon of skin health, offering patients an oasis of comfort and care. Our board-certified dermatologist and dynamic staff are dedicated to making every patient's journey a radiant experience.
Office Hours:
Monday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 9:00 AM - 1:00 PM
Friday: 8:30 AM - 4:00 PM
Saturday (Bi-weekly): 9:00 AM - 1:00 PM
Job Description:
Your voice may be the first our patients hear and your smile, the first they see. As a Front Desk Receptionist, you hold the helm of our patient's first impressions, setting the tone for the compassionate, top-notch care we offer.
Key Responsibilities:
Warm Welcome: Greet patients upon arrival with a friendly demeanor.
Answer incoming calls, addressing inquiries, or routing them to the manager or provider.
Scheduling & Coordination: Schedule, reschedule, and confirm patient appointments.
Coordinate with clinical staff to ensure seamless patient flow.
Administrative Excellence: Efficiently check patients in/out, updating necessary records.
Process payments and handle billing inquiries.
Maintain a neat and organized front desk and waiting area.
Patient Advocacy: Guide patients through initial paperwork, ensuring clarity.
Act as a liaison between patients and medical staff, addressing concerns and relaying feedback.
Requirements:
- High school diploma or equivalent (minimum).
- Prior receptionist experience preferred, especially in a medical setting.
- Proficiency with computer systems and basic software applications.
- Exceptional interpersonal and communication skills.
- Ability to multitask and handle fast-paced environments with grace.
- A passion for service excellence and patient care.
Benefits:
- Competitive hourly rate with opportunities for bonuses.
- Employee discounts on select dermatological treatments and products.
- Opportunities for professional development and skill growth.
- A supportive, team-centric work environment.
How to Apply:
If you're a personable individual with a knack for organization and a heart for service, we want to meet you! Send your resume and a brief cover letter describing why you're the perfect fit with Beyond Beauty Dermatology & Medspa.
Become the face of our clinic and the heart of our first impressions. Join Beyond Beauty Dermatology, where every role contributes to bettering skin and spirits!
Pay: From $20.00 per hour
Expected hours: 28.0 – 32.0 per week
Work Location: In person
Salary : $20