What are the responsibilities and job description for the Service Advisor position at Beyer Volvo of Falls Church?
Beyer Volvo is experiencing tremendous growth and in need of an professional Service Advisor. We offer 100k income potential and a staggered work schedule designed to give you time off with your family. We offer a high compensation package. Please email Josh at jsimpson@beyerauto.com for further details.
What We Offer
- Medical, Dental and Vision Insurance
- Paid Time off
- Paid Holidays
- Paid Training
- 401K
- Discounts on products and services
- Career advancement opportunities, promote from within
- Continued education, manufacturer hands-on and web-based training
- Manager in training program
- Clean and professional work environment
- Competitive wages
Service Advisor responsibilities
- Greeting customers promptly
- Obtaining customer and vehicle information
- Clearly reporting all vehicle symptoms as described by the customer
- Determining and recommending needed maintenance base on age, mileage and history of vehicle
- Prepare a complete and accurate estimate of cost for labor and parts
- Establish follow up time
- Monitor the progress of each vehicle throughout the day, and updating customers frequently
- Verifying that the final invoice reconciles with the work performed on the repair order
- Explaining all completed work and charges to customers
Requirements:
- Minimum 1 year experience in a service advisory role
- Positive attitude
- High volume mentality
- CSI focused
- Good reading, computer, and personal skills