Commercial Operations Engineer

Description

Commercial Operations Engineer

Job Description

Department: Operations         

Job Status: Full Time

FLSA Status: Salary-Exempt  

Reports To: VP of Operations

Location: The Woodlands, TX

Amount of Travel Required: 20-30%

Work Schedule:  Monday – Friday; 8 am – 5 pm         

Positions Supervised: N/A

POSITION SUMMARY: The Commercial Operations Engineer is a key contributor to the supervision of vital projects, guaranteeing their successful deployment, installation, and operational coordination. This role encompasses the involvement of key customer accounts, serving as a liaison between technical and business development team, supporting the formulation of value propositions, and actively promoting company solutions. Additionally, the position involves interfacing with engineering teams to evaluate technology solutions and providing support for special initiatives within operations. Technical proficiency will play a crucial role in contributing to business development, facilitating the creation of value propositions, and advancing the promotion of company solutions in the market.

ESSENTIAL FUNCTIONS: (The following duties and responsibilities are all essential job functions, as defined by the ADA, except for those that begin with the word "may.")

• Oversees accounts during the preliminary assessment of opportunities and lends technical support to enhance value sales, emphasizing the distinctive features of the company’s product and service offerings in comparison to competitors.
• Facilitates communication between commercial and operations teams to define the technical scope of projects for proposals or implementation with the customer.
• Collaborates in the development of technical white papers, articles, and media content to quantify company products and services to address specific customer challenges.
•  Ability to articulate technical product and service aspects such as; emissions, efficiency, and total cost of ownership (TCO).
• Contributes to sales, marketing, and promotion efforts of company offerings, guiding the market with a technical expertise.
• Supports Regional Managers in engineering improvements for products in operation.
• Interface between commercial and technical SME’s in evaluating technology or solutions required to broaden company scope offering.
• Assess high-level conceptual projects to ascertain the feasibility of aligning power assets, gas fuel, electrical, mechanical, and emissions requirements with existing company assets, meeting customer or market project specifications.
• Works with engineering to create executable drawings for field implementation of civil, mechanical, electrical and gas infrastructure for operations team to implement in field.
• Assists the Business Development team in developing a streamlined matrix for grouping assets to accommodate multiple projects, considering factors such as footprint, emissions limits, fuel availability, electrical infrastructure, and loading requirements.
• Creates diagrams, drawings, and layouts to visualize company installations for commercial proposals and high-level technical details outlining customer requirements for interfaces to company equipment.
• Facilitates reciprocating and turbine power projects, managing coordination between internal and external stakeholders to fulfill contractual commitments and uphold uptime guarantees.
• Assists the operations team by providing support in documentation and technical aspects for the implementation of field projects, including confirming drawings, preparing documentation for operations and maintenance, troubleshooting, and overseeing field installations.
• Serves as a key liaison for special projects, supporting Operations.
• Supports post-sale customer services by collaborating with the operations team to ensure excellence in the delivery of services to assigned accounts/projects.
• Ensures technical implementation of project is successful.
• Performs other related duties as assigned to assist with successful operations and business continuity.

Qualifications

POSITION REQUIREMENTS:

• Successfully passes background check, pre-employment drug screening, and any pre-employment aptitude and/or competency assessment(s).
• Daily, in-person predictable attendance.
• Valid U.S. Driver’s License.

EDUCATION/EXPERIENCE LEVEL

• Technical Degree required; Mechanical or Electrical Engineering strongly preferred.
• Minimum 3-5 years’ experience in Power Generation or related field required.

QUALIFICATIONS, SKILLS, COMPETENCIES, AND ABILITIES

• Possess exceptional verbal and written communication skills.
• Clear and concise ability to articulate ideas.
• Proficient in cultivating meaningful and productive relationships, emphasizing interpersonal understanding and collaboration.
• Strong comprehension of business principles and strategies enabling informed decision making
• Substantial experience in managing operation in the relevant field ensuring effective coordination and workflow.
• Must excel in matrix and startup-oriented environments and exhibit qualities of self-motivation and innovative, out-of-the-box thinking.
• Proficient knowledge of Microsoft Office Suite Products
• Adaptability to high stress work environments
• Initiative-taking self-starter

PHYSICAL REQUIREMENTS/WORK ENVIRONMENT

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Office Environment:

Temperature Control: Climate-controlled environment.

Lighting: Adequate artificial lighting for efficient work.

Ventilation: Proper ventilation systems in place.

Noise Level: Generally low noise levels conducive to focused work.

Social Interaction: Collaboration with colleagues and continual interaction with clients.

Warehouse Environment:

Temperature: May vary based on climate; potential exposure to temperature fluctuations.

Lighting: Sufficient lighting to ensure safe working conditions.

Ventilation: Proper ventilation, especially in larger warehouse spaces.

Noise Level: Moderate to high noise levels due to machinery and activities.

Social Interaction: Interaction with colleagues and warehouse staff; teamwork is essential.

Third-Party Power Generation Sites:

Temperature: Can vary based on location, potential exposure to outdoor conditions.

Lighting: Variable lighting conditions may require artificial lighting in certain areas.

Ventilation: Natural ventilation with potential exposure to open-air environments.

Noise Level: Moderate to high noise levels due to machinery and power generation activities.

Social Interaction: Interaction with site personnel, adherence to safety protocols is crucial.

In all environments, the ability to adapt to varying conditions, work independently or collaboratively, and adhere to deadlines is essential for successful task completion.

Work hours may include or includes early morning, late evenings, and weekends, depending on business necessity.

The company is committed to the cause of equal employment opportunity for all employees and applicants, thus abiding by all applicable state and federal laws. Our practices regarding employment, job promotion, compensation, training, and termination do not discriminate based on race, color, religious creed, age, sex, national origin, veteran's status, disability, pregnancy, genetic information, or any other legally protected status. It is expected that all employees, both management and staff, will fully support these nondiscriminatory policies.

The company has reviewed this job description to ensure essential functions and duties have been included. It is not intended to be an exhaustive list of all functions, responsibilities, skills, and abilities.

02/2025.