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Customer Service Representative (CSR)

Betz Rosetti & Associates, Inc.
Gulfport, MS Full Time
POSTED ON 11/15/2025
AVAILABLE BEFORE 1/14/2026

Independent insurance agency is seeking an energetic and motivated individual willing to obtain industry experience while working in a customer support role.

This is a full time position for a motivated self-starter that has the willingness to learn new skills and information.

Prior office experience a must.

Benefits

  • Paid Holidays (9)
  • Paid Time Off (PTO)
  • Group Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance

Initial Tasks Will Include

  • Providing clerical and administrative support to staff
  • Answering incoming phone calls
  • Processing incoming and outgoing mail
  • Making bank deposits
  • Filing insurance claims
  • Checking the accuracy of new and renewal insurance policies
  • Assisting customers with general questions

Skills

  • Self-motivated
  • Excellent communication skills (written, verbal and listening)
  • Attention to detail
  • Ability to multi-task, prioritize, and manage time wisely, adjusting priorities as circumstances dictate
  • Strong computer skills a must
  • Proficient with Microsoft Office Applications (Word, Excel, Outlook)
  • Typing
  • Must be able to sit for long periods of time and work on computer

Work Remotely

  • No

Job Type: Full-time

Pay: From $35,000.00 per year

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Education:

  • High school or equivalent (Required)

Experience:

  • customer service: 5 years (Required)

Language:

  • English (Required)

License/Certification:

  • Driver's License (Required)

Shift availability:

  • Day Shift (Required)

Ability to Commute:

  • Gulfport, MS 39501 (Required)

Work Location: In person

Salary : $35,000

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