Job Description

Job Responsibilities

• Holds team members accountable for delivering outstanding customer service. 

• Builds a positive work environment of outstanding teamwork, mutual respect and exceptional morale. 

• Accountable for monitoring and achieving sales, purchasing, and labor targets. 

• Maintains proper product assortment, merchandising, and inventory control.  

• Establishes and maintains collaborative and productive working relationships with department leaders and with vendors. 

• Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. 

• Sets and achieves the highest standards of retail execution. 

• Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale. 

• Maintains awareness of customer flows and needs and directs team members as necessary to satisfy customers. 

• Responds promptly to customer needs and questions and ensures team members do as well. 

• Selects, trains, develops, mentors, motivates, and counsels team members in a manner that sustains a high-performance team and minimizes turnover. 

Job Skills

• Advanced knowledge of products, buying, pricing, merchandising, and inventory management. 

• Food safety certification.  If not currently certified, will commit to completing certification within 6 months. 

• Excellent interpersonal, motivational, team building, and customer relationship skills. 

• Capable of teaching others in a positive and constructive manner. 

• Advanced knowledge of regulatory and safety policies and procedures. 

• Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate. 

• Proficiency with email, Microsoft Office, and operations-related applications. 

Physical Requirements/Working Conditions

• Must be able to lift 50 pounds. 

• In an 8-hour work day: standing/walking 6-8 hours. 

• Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit. 

• Ability to work in wet and dry conditions. 

• Ability to work a flexible schedule including nights, weekends, and holidays as needed. 

• Ability to safely use tools and equipment, including knives and box cutters.

• May require use of ladders. 

At Better Health Market, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Better Health Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.