Bilingual Spanish/English Mortgage Loan Processor — (Fairfield, CA

Job Overview

Since 2018, Better Rate Mortgage has funded over $1B in loan volume, earned Diamond Status with UWM, and built partnerships with 40 wholesale lenders plus private money sources. We’re a fast-growing, high-energy brokerage obsessed with speed, service, and building a team of A-players.

We don’t do “slow.” We do structure, communication, and execution—because our Loan Officers perform at a high level and our processing team is the engine that keeps the whole company moving.

The Opportunity

We’re hiring multiple Mid-Level Mortgage Loan Processors to support a high-volume team in our Fairfield, CA office. You’ll work closely with 3–5 Loan Officers, touch 10–15 loans per month, and help deliver a clean, consistent client experience from submission to close.

✅ Bilingual Spanish/English is a strong preference — we serve a diverse client base and want processors who can support clear, confident borrower communication.

If you’re fast, organized, and you take pride in running a tight file—this is your seat.

Why Better Rate Mortgage

• In-Office Team Culture (Fairfield, CA): High energy, no drama, high standards
• High Volume Strong LO Discipline: You won’t be chasing chaos all day
• Career Path: Clear runway into senior processing / ops leadership
• Training Growth: Ongoing skill building, coaching, and team development
• Company Events: We build hard and celebrate wins together
• Tech-Forward Workflow: ARIVE GHL Dropbox with process-driven execution
• Product Mix: QM / Non-QM / Hard Money, with a strong UWM pipeline

Responsibilities

• Process mortgage files from initial disclosure through CTC/funding, ensuring accuracy and speed
• Collect, review, and organize borrower documentation (income, assets, credit, etc.)
• Submit clean files to lenders and manage conditions/suspense with urgency
• Maintain clear communication with Loan Officers and coordinate updates with clients
• Provide frequent client phone updates and manage expectations professionally
• Collaborate with escrow/title and ensure timelines are hit
• Keep pipeline notes and status updates current inside ARIVE/GHL
• Help problem-solve tough files using creative thinking and strong lender knowledge

What We’re Looking For

Required

• 1–2 years mortgage processing experience
• Strong follow-up and urgency (slow follow-up is a deal-breaker)
• Excellent communication and borrower tone
• Highly organized, detail-oriented, and able to manage multiple files at once

Strong Preference

• Bilingual Spanish/English
• ARIVE experience

Preferred

• NMLS (preferred, not required)
• Experience with UWM and a wholesale lender mix
• Comfort with Non-QM / Hard Money scenarios

Compensation & Benefits

• 1099 position
• Salary: $36,000 – $48,000 (based on experience)
• Bonus opportunities: Potential (structure TBD)
• PTO Holiday Pay
• Training career advancement opportunities

Schedule

• Monday – Friday | 8:00 AM – 4:00 PM
• No overtime expected
• Work Location: In-office (Fairfield, CA)

How to Apply

Send your resume through really.

Bonus points if your resume clearly lists:

• ARIVE experience
• Lender submission conditions management experience
• Average monthly file volume you’ve handled

Optional (Recommended) Screening Questions

• How many years of mortgage processing experience do you have?
• Are you bilingual Spanish/English? (Strong preference)
• Do you have ARIVE experience? If yes, how long?
• How many files per month do you personally manage end-to-end?
• Are you comfortable making frequent borrower update calls?

Please email your resume to sunny@mybetterrate.com

Job Type: Full-time

Pay: $36,000.00 - $48,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person

Salary : $36,000 - $48,000