What are the responsibilities and job description for the Audio Visual Technician position at Better Direct?
About Better Direct:
Better Direct, headquartered in Tempe, Arizona, is a trusted IT and technology solutions provider serving government and commercial clients nationwide. We deliver advanced hardware, software, and professional services with a strong commitment to quality, compliance, and customer satisfaction.
Position Summary:
The Audio Visual Installation Specialist will be responsible for the installation, configuration, and support of AV solutions at client sites. This role requires technical expertise in audio-visual systems, strong problem-solving skills, and the ability to travel to customer locations. The ideal candidate is detail-oriented, hands-on, and committed to providing an excellent customer experience.
Key Responsibilities:
· Set up and configure AV systems including projectors, displays, speakers, radios, and control systems.
· Run, terminate, and test AV cabling (HDMI, VGA, Cat6, etc.).
· Collaborate with clients to understand and meet custom AV setup requirements.
· Provide post-installation support, troubleshooting, and system adjustments.
· Ensure installations meet quality standards, safety requirements, and customer expectations.
· Maintain accurate documentation of installation work and configurations.
· Represent Better Direct professionally during on-site customer engagements.
Qualifications:
· U.S. Citizen (required).
· High school diploma or equivalent; technical certifications or trade school training preferred.
· 2 years of experience in AV installation, integration, or related field.
· Hands-on experience with AV hardware, cabling, and control systems.
· Ability to read technical diagrams and follow installation plans.
· Strong troubleshooting, communication, and customer service skills.
· Ability to travel domestically to customer sites as needed.
· Must be able to lift and install equipment (up to 50 lbs) and work in varied physical environments.
Preferred Qualifications:
· Industry certifications such as CTS (Certified Technology Specialist), OSHA safety training, or manufacturer-specific AV certifications.
· Experience working with government or enterprise clients.
· Familiarity with networking basics and AV-over-IP systems.
Job Types: Full-time, Contract
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $25 - $30