What are the responsibilities and job description for the Director, Insurance Claims position at Better Business Info?
Title: Senior Director, Insurance & Claims
Location: Boston, MA
Schedule: Full-Time, On-Site
Level: Mid-Level
Reports To: Chief Compliance Officer
Salary Range: $150,000 – $200,000 (DOE)
Bonus: Negotiable
About the Role
We’re seeking an experienced and strategic Senior Director of Insurance & Claims to oversee the insurance portfolio, claims management operations, and litigation strategy for a large healthcare organization. This leader will guide insurance risk financing, direct all claims processes across multiple lines of coverage, and collaborate with executive leadership to ensure effective protection of the organization’s assets and reputation.
This position requires a high level of expertise in healthcare risk management, insurance coverage, and complex litigation oversight.
Key Responsibilities
- Manage all aspects of the organization’s insurance programs, including self-insured and commercial lines (medical professional liability, general liability, property, auto, and related areas).
- Oversee the claims and litigation program, directing investigations, reporting, reserves, and legal defense strategies.
- Supervise and develop a team of claims and insurance professionals, conducting regular performance reviews and staff development initiatives.
- Collaborate with executive leaders to align insurance coverage, loss prevention, and financing strategies with organizational goals.
- Review, analyze, and approve major settlements and claims resolutions.
- Partner with analytics teams to track enterprise-wide claims data and present reports to senior leadership and governing boards.
- Oversee relationships with insurance brokers, actuaries, and outside counsel to ensure cost-effective, comprehensive coverage.
- Advise departments on insurance requirements for contracts, leases, and other legal agreements.
- Ensure compliance with all regulatory obligations, including malpractice reporting requirements to state boards and the National Practitioner Data Bank.
- Support committees and leadership groups in risk management and claims governance.
Qualifications
Required
- Bachelor’s Degree required.
- Minimum of 10 years of experience in healthcare risk management, litigation, and insurance coverage oversight.
- Demonstrated success leading claims management programs in a complex healthcare setting.
- Proven record of collaboration across departments and disciplines to achieve organizational goals.
- Strong written and verbal communication skills with the ability to present complex data clearly.
- High-level analytical and strategic problem-solving skills.
Preferred
- Advanced degree in Business, Law, or Health Professions.
- Experience managing captive insurance companies or self-insurance programs.
Skills & Attributes
- Expertise in healthcare insurance, risk financing, and litigation processes.
- Strong leadership and team-building capabilities.
- Ability to set priorities and manage multiple complex initiatives simultaneously.
- High emotional intelligence, discretion, and integrity.
Perks & Benefits
- Competitive executive-level compensation package.
- Comprehensive health, dental, and vision insurance.
- Paid time off and retirement plan.
- Tuition reimbursement and professional development support.
- Collaborative and mission-driven workplace culture.
Interview Process
- Resume review by recruitment team
- Interview with hiring manager
- Final interview with executive leadership
Job Type: Full-time
Pay: $150,000.00 - $200,000.00 per year
Benefits:
- Relocation assistance
Work Location: In person
Salary : $150,000 - $200,000