What are the responsibilities and job description for the Receptionist position at Better Being Co.?
About Us
At Better Being Co. we empower and inspire individuals to feel better and live healthier lives by providing the most trustworthy, pure, and innovative natural wellness solutions. If you thrive in a challenging work environment, surrounded by incredible team members who will help you grow and do your best work, Better Being is the right place for you. Come build with us and be part of an award-winning company that’s helping create meaningful and lasting change in the healthcare industry.
Job Summary
The Receptionist serves as the first point of contact for visitors, employees, and callers, providing exceptional customer service and ensuring smooth daily office operations. This role supports front desk functions, handles incoming and outgoing communications, maintains office supplies, and assists with various clerical and administrative tasks across Human Resources and other departments. Responsibilities also include supporting talent coordination activities such as updating job descriptions, posting positions, scheduling interviews, and managing confidential information with discretion. The specialist contributes to a clean, organized, and secure work environment while assisting with special projects and company events as needed. The Receptionist is a member of the People Team and reports to the Talent Director.
Essential Functions
- Provides general front office support with additional administrative support to Human Resources and other administrative departments.
- Answers phones and provides front office customer service.
- Greets and welcomes visitors, vendors and employees; informs other employees of visitor’s arrivals.
- Delivers, prepares, and sorts incoming and outgoing mail.
- Maintains office area supplies inventory, tracking and communicating or ordering needed supplies.
- Taking messages and communicating to correct department and people.
- Assists with various special projects as needed by administrative staff.
- Ensures security and agency protocols are followed
- Performs diversified clerical and administrative activities.
- Assist with Talent Coordination tasks such as inputting data, updating job descriptions, posting jobs, and scheduling interviews.
Additional Responsibilities
- Handle sensitive information in a confidential manner.
- May help coordinate department and company functions, such as interviews, events, and other agenda items and special projects.
- Support of and involvement in company, department, and/or safety policies, procedures, programs and activities.
- Maintain a clean and orderly work area.
- Other duties as assigned.
Job Qualifications
- Six months to one-year related experience and/or training; or equivalent combination of education and experience.
- Ability to provide outstanding customer service
- Must have a basic understanding of Microsoft Office applications, including Word, Excel and PowerPoint. Previous experience using an HRIS system is a plus.
- Must have a high level of interpersonal skills to gather and handle sensitive and confidential information.
- Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.
- Ability to solve practical problems and implement continuous improvement.
- Spanish speaking a plus, but not required.
Physical Requirements
- While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to touch, handle, or feel; reach with hands and arms; stoop, kneel; and talk or hear.
- The employee must exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects.
- Specific vision abilities required by this job include near acuity, far acuity, depth perception, accommodation, color vision, field of vision.
Our Benefits
Join our team and enjoy a comprehensive package of competitive benefits and perks designed to support your well-being and professional growth. Our offerings include:
- Access to our Employee Health Clinic for your medical needs.
- Comprehensive Medical, Dental, and Vision Insurance coverage.
- Participation in our Family First Program, emphasizing work-life balance.
- 401(K) plan with generous employer match to help you plan for the future.
- Educational Reimbursement opportunities to support your continued learning and development.
- Wellness Incentives to promote a healthy lifestyle.
- Substantial product discounts, because we value our team members as customers too.
- Generous Paid Time Off and Paid Holidays, ensuring you have time to rest and recharge.
For more information, check out our website Better Being Careers and join us in experiencing a workplace where your well-being and success are our top priorities.
This description is not intended to be an exhaustive list of responsibilities and qualifications. The position, duties, and qualifications are subject to change at any time.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.