What are the responsibilities and job description for the Automotive Service Advisor position at Bettenhausen Automotive?
Bettenhausen Chrysler Dodge Jeep & Ram in Lockport, IL is looking for an experienced Service Advisor to join our growing team!
Bettenhausen is a family owned company that offers a great work atmosphere, career growth, and has partnered with Strayer University to provide a free college education - Let us help you achieve your goals!
Job Responsibilities:
- Consult and interpret customer needs for the technicians
- Utilize exemplary customer service and sales skills to drive sales
- Serve as the primary point of contact for all automotive service and repair matters
- Understand customers' problems and arrange for appropriate service
- Prioritize required services, and offer options
- Set and manage the expectations of the service delivery for both the customers and technicians
- Continuously keep the customer updated on repair needs and completion times
Job Requirements:
- 3 years of dealership Service Advisor experience strongly preferred.
- Reynolds & Reynolds experience preferred.
- Exemplary customer service skills and sales skills are a must.
- Able to work in a high volume environment and multi-task.
- Valid driver's license.
- Time management skills needed.
- Must be organized.
Dealership Offers:
- Weekly pay commission
- Health, dental, vision insurance
- Short term disability
- Life insurance
- 401(K)
- Employee Assistance Program
- College while you work? You could have 100% of the tuition and fees for your Associate's, Bachelor's or Master's degree covered by Bettenhausen.
Salary : $60,000 - $120,000