Community Liaison / Sales Representative

About Cloudland Station

We're building America's first micro-province, a private mountain community in the foothills of Lookout Mountain, just outside Chattanooga. Homes here are designed individually, the land leads every decision, and people choose Cloudland because they want to live slowly and more connected. Investment range starts at $700K and reaches into the millions. Our buyers are thoughtful, accomplished people who choose Cloudland for vision, not square footage.

About the Role

We're hiring a Community Liaison — the warm, intelligent first voice every future Cloudland resident hears. Every lead has already watched our videos, read our information packet, and raised their hand asking to learn more. Your job is to call them back quickly, have a real conversation, answer their questions, and book them onto a Design Call with our Head of Design or a two-day on-site Visit.

There is no cold calling. No pressure tactics. No quotas built on hostility. This is relationship work, the kind of role where being genuinely curious about people and the place we're building matters more than any sales script.

What You'll Actually Do

• Call inbound leads quickly (within minutes during business hours)
• Have real, unhurried conversations with thoughtful buyers
• Answer questions about the community, the land, the homes, and the process
• Qualify fit and timing
• Book Design Calls and on-site Tours
• Follow up with patience over weeks and months as buyers move at their own pace
• Keep clean notes in our CRM so the rest of the team can pick up where you leave off

You're Probably Right for This If:

• People consistently tell you you're easy to talk to
• You've worked in hospitality, luxury retail, real estate, or anywhere "the experience" actually mattered
• You're naturally curious about architecture, design, land, or community
• You return calls and texts fast and find it frustrating when others don't
• You're comfortable on the phone for most of your day
• You can match the energy of an accomplished, thoughtful adult without trying to "close" them

You're Probably Not Right for This If:

• You think of yourself as a "closer" or a hard-charging sales rep
• You've never worked a customer-facing role
• You'd rather email than call
• You need constant new stimulation and get bored on long follow-up cycles

Compensation

• Base: $17.50/hour
• Tour Commission: $50–$145 per tour shown (tiered by monthly volume)
• Closed Sale Bonus: $850 per closed lot sale you sourced
• Realistic Year-One OTE: $60,000–$100,000 depending on performance
• Paid bi-weekly
• Average performer (18 tours / 2 closes per month): ~$78,500 / year
• Strong performer (25 tours / 3 closes per month): ~$106,000 / year
• Top performer (30 tours / 4 closes per month): $129,000 / year

Schedule

40 hours per week, Monday through Friday, Eastern Time focused. Fully remote.

How to Apply

- Submit application on indeed

- Send a 60-second voice memo or video of yourself to betrnmbrs@gmail.com answering two questions:

• Why did this role catch your eye?
• Why do you think you'll crush this role?