Health Services Director

Health Services Director - RN/LPN

Are you a seasoned LPN or RN with a passion for senior care?  We are seeking a dynamic Health Services Director to join our team and make a significant impact on the well-being and quality of life for our residents.  As a key member of our senior living community, you will have the opportunity to lead our health services team, provide exceptional care, and create a nurturing and supportive environment for our residents.  If you are looking for a challenging yet fulfilling career in senior care, we invite you to explore this exciting opportunity.  This position requires on-call rotation (including weekend and manager-on-duty coverage) with some holidays and after hours requirements. 

Benefits Include:

• Medical Insurance - HDHP or PPO (Full-time employees only)
• Vision/Dental/Life Insurance (Full-time employees only)
• Health Savings Account with Company Match (Full-time employees only)
• Flexible Spending Account
• Company matching 403(b) Plan
• Paid Vacation
• Personal, Sick and Holidays
• Paid Volunteer Program
• Total Care EAP (Employee Assistance Program)
• Wages on Demand

These benefits may be reduced depending on FT, PT, PRN or temporary job status. To receive certain benefits, eligible employees may be required to meet participation requirements and pay required premiums and other contributions.

ESSENTIAL DUTIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Recruits, screens, and selects care staff that are compassionate and desire to assist the elderly and disabled.
• Staffs the care unit(s) in a cost efficient manner while ensuring a high standard of care is provided.
• Leads the staff by providing expectations of performance and following up to ensure the expectations are met. Appraises the performance of care staff and personally reviews strengths, goals, and areas for improvement with them.
• Provides training to staff that encourages team performance, instructs them on technical and medical issues and policies and procedures.
• Monitors and assists with personal care of residents, including but not limited to bathing, dressing, oral hygiene, and shaving, toileting, ambulating and transferring.
• Assesses potential and current residents to ensure appropriate placement for their current level of care.
• Maintains current knowledge and implements policies and procedures in compliance with state and federal regulations.
• Forms and maintains a positive and informative relationship with residents and their families.
• Meets with families and residents to provide information and answer questions regarding residents care.
• Monitors all clinical records to ensure accurate, current and complete information in accordance with state and federal regulations.
• Is the clinical leader when meeting with State Regulatory Agencies. Assists Executive Director in development of Plans of Correction for clinical deficiencies as needed.
• Maintains and is responsible for the budget of the resident care unit(s).  Ensures supplies, staff and equipment meet budgeted allocations.
• Maintains a professional appearance and demeanor that encourages a positive nurturing environment for the residents, families, vendors, and guests.
• Maintains a positive customer service environment and practices honesty and integrity in all aspects of performance.
• Is a positive role model for resident care staff.
• Represents the community in marketing and provides tours of the facility that show how the potential residents needs may be met.
• Maintains confidentiality of residents personal information in and out of the community and protects and supports residents rights.
• Communicates with residents, families, visitors and employees in a positive manner using excellent customer service skills.
• Ensures adequate daily coverage for meal service by communicating with the Culinary Services Director and/or Host/Hostess, to include taking resident orders for meals, providing drink refills according to residents’ / guests’ requests, assists with the cleaning, resetting and preparation of the dining room in-between mealtimes. 
• Performs all other duties as assigned or required.  

Managerial Breadth/Scope of Job: Provides direct supervisor of all direct care staff. May assume supervision of facility in administrators absence as required and requested.

Knowledge/Skills/Abilities

• Possess excellent communication and interpersonal skills.
• Ability to work in a stressful, sometimes demanding environment.
• Knowledgeable of state and federal regulations for assisted living facilities.
• Ability to teach and train resident care staff.
• Ability to schedule staff and cover shifts as needed.
• Ability to formulate and write policies and procedures.
• Ability and skills to lead others and foster an environment that is receptive to change for improvement of quality resident care.
• Possess excellent time management and prioritization skills.
• Possess a current valid drivers license with safe driving record.
• Knowledgeable of conflict resolution techniques and the skills to implement.
• Demonstrates a SERVANT heart and attitude by following the Bethesda Senior Living Communities’ mission statement.

Education/Experience

• Education and Licensure: Current R.N. or LPN license.
• Experience: Proven, positive leadership experience in a geriatric care environment.

Working Environment/Physical Requirements: Environment includes residents who may have memory problems, incontinence, and need assistance with ambulation. Position may require some strenuous physical work. Heavy lifting, pushing or pulling of objects up to 100 pounds occasionally and/or up to 50 pounds frequently.  This position requires being on call 24 hours a day and responding to emergencies in a timely manner.   

Bethesda Senior Living Communities reserves the right to pay a wage/salary that is lower or higher than the above posted compensation range.

Applications accepted on an ongoing basis until the position is filled. 

Salary : $95,986 - $110,000