What are the responsibilities and job description for the Medical Assistant/Front Desk position at Bethesda Medical Clinic?
Front Desk Receptionist / Medical Assistant
Location: Marrero, LA (In-person – Must be able to reliably commute or plan to relocate before starting)
We are seeking a detail-oriented and customer-focused Front Desk Receptionist / Medical Assistant to join our busy medical clinic team. This is a hybrid role that combines front desk responsibilities with clinical tasks, such as rooming patients and assisting with basic procedures. While this position is classified as a Medical Assistant role, prior front desk experience is highly preferred.
The ideal candidate thrives in a fast-paced environment, enjoys interacting with patients, and takes pride in ensuring the smooth operation of front office functions. A working knowledge of medical billing and insurance processes is a strong plus.
Key Responsibilities:
- Greet patients and provide excellent customer service at the front desk
- Schedule and confirm appointments; manage and update the clinic calendar
- Answer and direct incoming calls; respond to patient inquiries promptly and professionally
- Room patients and assist with basic clinical duties
- Process referrals and related documentation
- Collect and verify insurance information prior to appointments
- Process patient co-pays and handle billing inquiries (as needed, especially when covering front desk duties)
- Support a team-based work environment and communicate effectively with staff and providers
Qualifications:
- Previous experience in a medical clinical setting is required
- Strong preference for candidates with front desk experience
- Familiarity with medical billing and insurance verification is a plus
- Excellent communication, organizational, and multitasking skills
- Commitment to teamwork and delivering quality patient care
Benefits:
- 401(k) with matching
- Health, Dental, and Vision insurance
- Paid time off
- Monday–Friday schedule (No weekends or holidays)
- 8-hour shifts
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15 - $17