Code Blue Shelter Aide - Seasonal (Nov-Apr)

At Bethesda House, our goal is to end the cycle of poverty and homelessness - not just manage the symptoms.

When the temperature drops, no one should have to face the winter cold alone. Bethesda House partners with Schenectady County's Code Blue program to provide a safe, warm place for those in need during cold winter weather.

Our Code Blue Shelter Aides play a vital role in providing a safe and welcoming environment for individuals seeking shelter during extreme weather conditions.

Primary Responsibilities:

• Help create a welcoming space, offer support, and connect guests to resources.
• Welcome and meet with shelter guests to complete the intake process and ensure program compliance.
• Complete Paperwork
  • Sign-in/out sheet
  • Intake and Assessment
  • Review shelter – house rules
  • Review client rights
• Meet with shelter guests to complete the DSS TA application.
• Record all necessary information legibly and accurately in the communication book.
• Implement and support house rules.
• Complete incident reports and other duties as assigned.
• Work cohesively with other agency staff to ensure a calm atmosphere - address any conflicts that may occur.
• Encourage Code Blue shelter guests to access the Day Drop-in Services at 834 State Street such as shower, Laundry, Clothing, Case Management, Social Work, Medical Care.

Our Code Blue Program operates from November 1 to April 30, 7-days a week and is fully staffed from 4 PM to 8:30 AM. PT & FT shifts are available M-F and Sat/Sun 4 PM – 12 AM and 12 AM – 8:30 PM.

Pay Rate: $18/hr - 19/hr depending upon assigned shift.
Sr. Shelter Aide/Lead: $21-22/hr - Performs similar duties as the Shelter Aide in addition to providing guidance and direction to other shelter staff, interns, and volunteers. Communicates regularly with managers and peers about policies and operational needs. Relevant operational skills and supervisory experience required.

Qualifications

• 3-5 years of industry relevant work experience.
• Associate’s degree in human services preferred or HS/GED equivalent work experience.
• Strong communication skills—both verbal and written—with clients, peers, and supervisors.
• Computer literacy and familiarity with local agencies, programs, and community services.
• Ability to work independently, take initiative, and remain steady in a fast-paced environment.
• Effective at deescalating conflict and ability to engage with the public, staff, volunteers, and participants in a professional manner.
• Commitment to confidentiality and professionalism at all times.
• Flexibility to work scheduled shifts, with the ability to cover additional hours during emergencies.

This description does not contain a comprehensive list of duties, responsibilities or activities that are required of the employee. Additional duties and responsibilities may be assigned as needed and at any time with or without notice. All offers of employment are contingent upon successful completion of a background check including a DMV record search if driving is required for the position.

Bethesda House is an Equal Opportunity Employer. In all employment and hiring decisions, the Agency complies with applicable anti-discrimination laws. This policy applies to all employment practices, including hiring, advertising, recruitment, promotion, demotion/transfer, layoff/termination of employment, rates of pay or other forms of compensation, and selection for training and development.