What are the responsibilities and job description for the Medical Front Desk Associate (Part-Time) - Peters Medical Research position at Bethany Medical?
Job Description
Medical Front Desk Associate (Part-Time)
“Peters Medical Research is looking for a Part-Time Medical Front Desk Associate to Join Our Team!”
Key Responsibilities:
- Front Office Management: Greet and welcome visitors; maintain a tidy, professional reception area.
- Communication: Answer, screen, and forward incoming phone calls using a multi-line system.
- Administrative Support: Manage appointment scheduling, verify insurance/demographics, and distribute mail.
- Operations: Update calendars, prepare meeting rooms, and assist with general filing and clerical tasks.
- Monday - Thursday from 8 am - 1 pm
Abilities:
- Initiating Action – Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive.
- Stress tolerance – Maintaining stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
- Customer Focus – Effectively meeting customer needs; building productive customer relationships; taking responsibility for customer satisfaction and loyalty.
- Planning and Organizing – Establishing courses of action for self and others to ensure that work is completed efficiently.
- Building Trust – Interacting with others in a way that gives them confidence in their intentions and those of the organization.
Qualifications:
- 1 year of medical office experience, with patient registration experience preferred.
- High school diploma or equivalent
- Candidate must be a self-starter and adapt to departmental changes when necessary.
- Multilingual is a plus.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Customer service skills are pertinent.
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