PRS Lead Case Manager- Bilingual English/Spanish- Remote in Missouri

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a PRS Lead Case Manager, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

How Your Role Makes a Difference

• Maintain a caseload in compliance with contract terms and agency expectations as defined by the program supervisor;
• Facilitate the reunification process by conducting culturally sensitive home studies, assessments, referrals, and case management services;
• Complete and document all required reports, case notes, and case contacts in the appropriate database in accordance with the expected timeframes and requirements;
• Provide psychoeducational information, referrals, outreach, advocacy, and support to children and families when needed;
• Provide culturally and linguistically appropriate Post Release Services (PRS) and comprehensive case management services, as needed;
• Assist with hiring, training, and supervising of some program staff (case managers, case support workers, and/or case aides);
• Ensure staff are equipped and trained in all ORR requirements for reuniting UC with their sponsors;
• Provide training to local staff who are responsible for all case management or support services for clients’ educational, clinical, medical, and legal needs;
• Ensure all case recording expectations satisfy state and agency requirements;
• Assist in onboarding new case managers and case support workers across offices, to include training and shadowing when needed;
• Review reports to provide feedback and corrections within the defined deadline timeframe, while ensuring that all reports are submitted to the contractor through the data portal in compliance with contractor and agency quality and time requirements;
• Conduct individual weekly supervision with staff to ensure staff are aware of their job responsibilities and provide staff with ongoing feedback and support;
• Provide coverage for PRS case managers and case support workers when needed;
• Create and implement new training for case management and case support teams as needed;
• Maintain, enhance, and develop collaborative relationships with referral sources, state and federal agencies, volunteer community agencies, and employers and individuals;
• Assist in the development, update, and maintenance of the program operating manuals;
• Review client files and partner with the leadership team in assessing fidelity to policy implementation, and all federal, state, and agency policies are always adhered to;
• Participate in peer-to-peer support opportunities within the branches for growth and sharing of innovation and case consultation within the sites;
• Keep abreast of community resources and refer families for support, as needed;
• Stay abreast of agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany-sponsored event;
• Complete other duties as assigned.
  
  

What Will Make You Successful

• Bachelor’s Degree in Human Services, Social Work, or equivalent field of study from an accredited college with at least 3 years of relevant/progressive employment experience that demonstrates supervisory and case management experience; or Master’s degree in Behavioral Sciences, Human Services, Social Services fields, or equivalent field of study from an accredited college;
• Bilingual in Spanish/English;
• Experience and/or knowledge of home studies and/or post-release services;
• Experience writing professional, thorough assessment reports;
• Knowledge of local community social services;
• Specialized experience working with immigrant populations;
• Knowledgeable about family preservation, kinship care, and general child welfare;
• Must possess an ability to connect with collaboratives in the community with a strong knowledge of local community social services or related agencies;
• Excellent verbal and written communication skills;
• Demonstrate leadership skills in alignment with agency and program values, as well as serve as an Ideal Team Player;
• Demonstrate ability to work effectively on a multi-disciplinary team;
• Adheres to all agency and departmental safety procedures, including reporting any unsafe practices, equipment, and environment, and takes an active role in correcting the unsafe practice, equipment, or environment, through proper notification channels;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Demonstrated experience with trauma and working with unaccompanied children and their families;
• Successfully pass a TB test annually and document preference to receive or decline Hepatitis immunization;
• Computer skills sufficient to perform essential functions, including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver's license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
  
  

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO YourWay, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those who qualify
• Comprehensive employee assistance and wellness program
• Employer-paid long-term disability and group term life insurance