Program Manager

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Program Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Direct, lead, and/or develop all direct reports within the assigned program;
• Provide weekly individual and team supervision to staff and interns, meeting with the Branch Director regularly;
• Build and cultivate a cohesive team and maintain positive staff morale;
• Ensure effective operations through selection, training and orientation of new staff;
• Manage vacation schedules to ensure adequate coverage and availability of services;
• Oversee all program related activities;
• Ensure program activities satisfy state, licensing and contract requirements, agency requirements, and COA standards;
• May provide individual, family or group services to program participants as needed;
• Ensure program operations and services are consistent with the established agency, state, federal, and licensing standards and requirements;
• Ensure agency policies and procedures are followed by completion of staff evaluations, time sheets and reimbursement requests;
• Maintain, enhance, and develop positive relationships with referral sources, community agencies, and community partners;
• Track program outcomes for grant and other reporting requirements;
• Ensure that outcome measures are met in a timely and effective manner;
• Attend all required Bethany trainings and staff meetings to ensure effective and efficient service coordination;
• Stay up-to-date on current trends and theories related to the program, while proactively recommending changes to agency policy and practice, as necessary;
• Participates in the company-wide performance review process based on the performance review schedule (at a minimum once a year);
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.
  
  

What Will Make You Successful

• Bachelor’s level degree in Human Services, or equivalent field of study from an accredited college;
• At least three (3) years of experience working in a child and family welfare agency;
• At least three (3) years of experience supervising others and a team;
• Organized with strong attention to detail;
• Ability to work both independently and as a part of a team;
• Excellent verbal and written communication skills;
• Demonstrated knowledge of state, community, and agency resources;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection;
• MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases;
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood;
• Influenza: one dose annually during flu season;
• Pass a criminal history screen, including state and local child protection agency registries;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
  
  

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance