What are the responsibilities and job description for the Medical Coordinator position at Bethany Christian Services?
Requisition # : req15472
Location: Grand Rapids, MI
Hours: 40 hours/week
Up to $500 sign-on bonus.
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.
As a Medical Coordinator, you will be primarily responsible for serving as the subject matter expert of Point Comfort Underwriter Insurance, ensuring effective operations at the respective regional site location; developing positive working relationships with contracted providers within the respective medical program(s). This individual is also responsible for reconciling and addressing all billing errors to ensure accurate billing with no profit loss.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
Essential Job Responsibilities
Location: Grand Rapids, MI
Hours: 40 hours/week
Up to $500 sign-on bonus.
At Bethany Christian Services, we believe families provide the strongest foundation for care and connection. That's why we focus on strengthening and empowering families, always advocating for family-centered solutions to keep children safe. Our work began in 1944 with the care of a single child. Today, inspired by our faith, our aim is to demonstrate the love and compassion of Jesus in our services for children, youth, and families. Working at Bethany means joining a team of nearly 2,000 dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our mission and these shared values: we’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul.
As a Medical Coordinator, you will be primarily responsible for serving as the subject matter expert of Point Comfort Underwriter Insurance, ensuring effective operations at the respective regional site location; developing positive working relationships with contracted providers within the respective medical program(s). This individual is also responsible for reconciling and addressing all billing errors to ensure accurate billing with no profit loss.
This position is expected to function effectively with moderate supervision while following the guidelines given on procedures, along with agency, federal, and state regulatory requirements.
Essential Job Responsibilities
- Ensure effective operations through selection, training, motivation, evaluation and development of a competent on-site Medical Coordination team as a team lead;
- Formulate treatment authorization request to Point Comfort Underwriters for unaccompanied refugee clients, as needed;
- Serve as the subject matter expert of Point Comfort Underwriters Insurance;
- Develop, recruit, and maintain positive working relationships between contracted providers to include all health providers and related partners;
- Manage and maintain the record-keeping process to ensure there is an effective filing system in which information is forwarded smoothly;
- Ensure documentation and filing compliance with all required forms in accordance with the agency, state licensing, and ORR;
- Effectively train branch locations on documentation compliance in accordance with agency, state licensing expectations, and ORR, as needed;
- Reconcile and address all billing errors to ensure accurate billing with no profit loss;
- Maintain accurate, up-to-date information on foster children in care while meeting DHS, ORR, and Bethany's documentation and reporting requirements;
- Stay abreast of all agency, federal, and state regulatory requirements related to social services;
- Periodically travel to health care provider facilities to build positive working relationships and transport clients;
- Complete other duties as assigned.
- Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in care coordination, health administration, or direct clinical care AND
- Licensed practical or vocational nurse (LPN/LVN) or higher health-related qualification (e.g., licensed registered nurse (RN) with a bachelor’s degree), OR
- Bachelor’s degree in a relevant field
- A minimum of one (1) year of employment experience in the child welfare field working with children and/or adolescents in a social service setting;
- At least one (1) year of experience working with medical providers, at least two (2) years of experience working with medical providers, strongly preferred;
- Bilingual Spanish/English fluency, preferred;
- Excellent verbal and written communication skills;
- Must have an ability to provide excellent and compassionate customer service;
- Ability to work independently and exercise a high level of confidentiality;
- Must be reliable with time sensitive deadlines and tasks;
- Work well under pressure and adaptable to change;
- Computer skills sufficient to perform essential functions including knowledge of Microsoft Office suite;
- Must be 21 years old with a valid driver’s license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany. Must also pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
- Pass a criminal history screen, including state and local child protection agency registries;
- Documentation of immunity to vaccine preventable diseases or the willingness to receive vaccination, or seek an exemption;
- Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
Salary : $500
