Case Support Specialist

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Casework Support Specialist, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Assist Case Managers with essential paperwork and documentation completion and gathering process for various immigration documents, and background screenings;
• Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
• Assist Case Managers with youth and sponsors assessments;
• Assist Case Managers in maintaining client contact for case follow-up or intervention, as requested;
• Assist with case staffing and maintaining contact with clients and foster families during a Case Manager’s absence to ensure coverage of all program cases;
• Support with meeting youth's educational needs and registering for school;
• Participate in development of the summer schedule, creating vocational opportunities, and facilitating outings;
• Accompany youth to immigration hearings or procedures, as requested;
• Schedule and attend medical, dental and legal appointments, as needed;
• Collaboratively work with direct supervisor to schedule and prioritize work duties;
• Attend training as required by supervisor;
• Input case notes and documentation within the program portal in a timely manner based on guidelines and procedures set forth;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.
  
  

What Will Make You Successful

• Associate’s level degree in Social Work, Human Services, Education, or related field of study from an accredited college;
• Bilingual: English and Spanish preferred;
• Excellent verbal and written communication skills;
• Exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Exhibit integrity and good moral character to provide appropriate care;
• Possess the relevant experience and/or qualifications to work with these clients and clients with special needs; and be properly trained and licensed, as necessary;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
• Results of medical examination (as required by State Licensing, including results of TB tests and immunization records);
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.
  
  

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities 
• Comprehensive health insurance (medical, dental, and vision)
• 403(b) retirement plan with employer match eligibility
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employer paid long-term disability and group term life insurance